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GrooveHQ

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192 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.6
Atendiendo a clientes desde
2011
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GrooveHQ Reviews

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1
Sreekandh B.
SB
Sreekandh B.
Technology Director - Innovation & Products at Travelopia
04/27/2017
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Usuario actual verificado
Fuente de la revisión: Invitación de G2
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Simple, Sleek, Help Desk Software

Extremely light weight, no unwanted features, we got started in less than few hours, was quite intuitive for me to set it up myself.
Josh T.
JT
Josh T.
Web Developer at SO Marketing
01/20/2017
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Fuente de la revisión: Invitación de G2
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Traducido Usando IA

Útil y fácil de usar.

Es bueno llevar un registro de todas las solicitudes de soporte que recibimos. Es una excelente manera de mantenerse al tanto de los problemas reportados por los clientes.
Alexis T.
AT
Alexis T.
11/28/2016
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Fuente de la revisión: Invitación de G2
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Find your customer service groove with GrooveHQ

Groove is easy to use, has a clean interface and makes communicating with customers quick and efficient. It allows you to give multiple users access, set up multiple inboxes and use features like tags, canned responses and automated actions to make your CS team's job that much easier.

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HQ Location:
Newport, RI

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@Groove

What is GrooveHQ?

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences. Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world. Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.

Details

Año de fundación
2011