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GrooveHQ

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192 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.6
Atendiendo a clientes desde
2011
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Category

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GrooveHQ Reviews

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Profile Name
Star Rating
156
27
7
2
1
Eliezer P.
EP
Eliezer P.
Director of DevOps at qSpark
01/09/2018
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Helpdesk webapp with great UI and strong API

We use this help desk to mostly via their API. We have created some custom integrations using other tools we already use. It is very available and their support team is very responsive when any issues might come up.
Julie Y.
JY
Julie Y.
Customer Service Director
01/08/2018
Revisor validado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Groove is an easy to use email platform

Easy to add folders and sub folders and sort by pending and new
Nery R.
NR
Nery R.
Assistant Manager, Customer Service at Zerorez DFW
01/02/2018
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2
Revisión incentivada

Groove Emails

I like that you can assign and take responsibility for certain emails. I can see who opened and worked certain emails.

About

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HQ Location:
Newport, RI

Social

@Groove

What is GrooveHQ?

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences. Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world. Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.

Details

Año de fundación
2011