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Freshworks

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4.5 de 5 estrellas
8,091 reseñas
  • Perfiles de 18
  • Categorías de 55
Calificación promedio de estrellas
4.5
#1 en categorías de 8
Líder de la Grid®
Atendiendo a clientes desde
2010
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Customerly

37 reseñas

Descripción del Producto

Customerly es una forma nueva y fácil de crear relaciones verdaderas y sólidas con tus clientes.

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Profile Name

Star Rating

5897
2038
224
70
71

Freshworks Reviews

Review Filters
Profile Name
Star Rating
5897
2038
224
70
71
KA
Kareem A.
11/06/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Easy to use

|Freshdesk
My favourite thing about fresh is the very clean UI.
Alex S.
AS
Alex S.
Associate Product Manager @ innRoad
11/06/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Great option for mid-sized teams

|Freshdesk
It's easy to use and in some ways, more intuitive than ZenDesk. The support we receive is great and the FreshDesk team is awlays avaiable via chat, which is great. The platform is pretty quick and looks nicer than ZenDesk to me personally. It's also quite easy to set up automations and that helped us identify problem tickets and reduce our response and resolution times.
Cameron R.
CR
Cameron R.
11/06/2024
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Fantastic Platform

|Freshdesk
I love how easy FreshDesk is to learn, and to use. My team has seen great success in introducing this helpdesk to our organizatiion. Since implimentation, we have been able to reduce overall customer wait times and follow up with our team as needed. Having the ability to view overdue items at a glance is extrodinary! No more loosing emails in an inbox when someone takes vacation!

About

Contact

Phone:
+1 (866) 832-3090
HQ Location:
San Mateo, CA

Social

@FreshworksInc

What is Freshworks?

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers, and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Details

Año de fundación
2010
Propiedad
NASDAQ: FRSH