Frankly that it's open source and easy to use. Plus I don't know of any other software or cloud-base program to handle communications and data in large group settings or forums. This was very helpful with a previous job. There are also a lot of threads you can add to keep information organized.

Discourse is easy to use and allows users to communicate easily and efficiently which is vital. Members can come together in one place and ask questions, answer questions, as well as get help and assistance when needed.

Private and Public Threads make it possible to have as much transparency, privacy