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Customerly

Mostrar desglose de calificaciones
4.4 de 5 estrellas
35 reseñas
  • Perfiles de 1
  • Categorías de 8
Calificación promedio de estrellas
4.4
Atendiendo a clientes desde
2017
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Customerly Reviews

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Andrei M.
AM
Andrei M.
Customer support
02/17/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de Vendedor
Revisión incentivada

A great app that grew a lot during the years

|Customerly
I like the fact that it's very easy to setup and navigate. You can leave notes to discussions, group them by teams and users and also how easy it is to setup the knowledge base.Their reporting is nice and insightful, it gives you clear understanding of what your users are looking for and the pressure level of the support team.
AC
Alberto C.
02/12/2025
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Usuario actual verificado
Fuente de la revisión: Orgánico

It changed our way to support clients

|Customerly
We greatly appreciate Customerly for the ease with which we can manage customer relations and, at the same time, communication among colleagues in the background. The functionality of having everything channeled into a single tool is also excellent (for now only chatbot and email, but we look forward to updates!)
Az. Agricola M.
AM
Az. Agricola M.
02/06/2025
Revisor validado
Usuario actual verificado
Fuente de la revisión: Orgánico

Tutte le funzionalità in un unico CRM

|Customerly
Il vantaggio di Customerly è di poter disporre di diverse funzionalità integrate nella solita piattaforma. Per la nostra attività utilizziamo la chat di supporto sul nostro sito, la gestione e la segmentazione dei contatti e l'invio di email. Oltrtetutto è possibile impostare automazioni secondo diversi criteri. Molto semplice e intuitivo da usare. Il servizio cliente risponde prontamente.

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HQ Location:
Dublin, IE

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@customerlyio

What is Customerly?

Customerly is the first complete AI-powered support and engagement platform that dynamically switches between AI Assistants and Mission-Based AI Agents to automate customer interactions with precision. Unlike traditional chatbots, our AI understands intent, executes specialized workflows, and seamlessly escalates to human teams when necessary—eliminating unnecessary back-and-forth and optimizing resolution times.

Details

Año de fundación
2017