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Chattermill

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167 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.5
Atendiendo a clientes desde
2015
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Category
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Canvs AI

127 reseñas

Descripción del Producto

Canvs AI es la plataforma líder de insights del consumidor impulsada por IA. Las mejores marcas del mundo utilizan Canvs diariamente para convertir comentarios abiertos en insights accionables, ahorrando tiempo y elevando la empatía del consumidor.

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Chattermill Reviews

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Star Rating
113
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5
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Joanna W.
JW
Joanna W.
09/09/2022
Revisor validado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

A powerful insight into customer feedback

- automatic sentiment an intent analysis - multiple integrations: with all our public platforms and CX platforms - ability to categorise the feedback into categories - supportive team, partner-like cooperation, responsiveness of Chattermill team - ability to filter the results by our user segmentation - search engine that allows to find any specific comment across our public platforms and reviews
Marisa M.
MM
Marisa M.
09/06/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Chattermill Review

How easy it is to filter through comments and see reports to get a better understanding of the voice of the customer. Competitor's products tend to be much more difficult to use with more complex interfaces.
Rory B.
RB
Rory B.
09/05/2022
Revisor validado
Usuario actual verificado
Fuente de la revisión: Invitación de G2 en nombre del vendedor
Revisión incentivada

Chattermill is a great tool that makes customer sentiment easy to understand.

Chattermill has a great visualisation tool that you can use to analyse large sets of data. Chattermill helps you to see the areas in your business that may need more attention or improvement. It also helps you to understand what your customers feel is great about your business. The Net Sentiment metric is extremely useful to see where you fall short.

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HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Año de fundación
2015