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Chattermill

Mostrar desglose de calificaciones
167 reseñas
  • Perfiles de 1
  • Categorías de 3
Calificación promedio de estrellas
4.5
Atendiendo a clientes desde
2015
Profile Type
Category

Profile Name

Star Rating

113
51
5
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Chattermill Reviews

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Profile Name
Star Rating
113
51
5
0
0
AJ
Annemarie J.
08/23/2023
Revisor validado
Fuente de la revisión: Orgánico
Traducido Usando IA

Bastante bueno para la satisfacción del cliente.

Puedes filtrar fácilmente por categorías de tu empresa para filtrar qué CSATs deseas ver.
Bella G.
BG
Bella G.
08/23/2023
Revisor validado
Fuente de la revisión: Orgánico
Traducido Usando IA

Gran herramienta para capturar comentarios internos y externos.

Capturar y cuantificar datos cualitativos: tan valioso para un negocio orientado al cliente y un negocio de rápido movimiento como el nuestro.
Chris B.
CB
Chris B.
08/22/2023
Revisor validado
Usuario actual verificado
Fuente de la revisión: Orgánico

Ensuring VOC insights have an impact across the organisation

The granularity of the data and the ability to segment the feedback into customised categories and themes is extremely powerful when you are looking at improving very specific areas of your operation. The data really helps to validate assumptions or known issues, making these more likely to be addressed or prioritised when the impact is directly quantifiable in terms of actual NPS, CSAT, Customer Sentiment etc.

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HQ Location:
London

Social

@ChattermillAI

What is Chattermill?

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

Details

Año de fundación
2015