able to see patients that has confirm or cancel appointment, sometimes patients don't call

I like how easy WELL is to navigate.Support team has been helpful in getting back with solutions. I understand some issues require more time.

Being able to communicate with the patient info about copay and reminding them about there appt to slow down no shows and no show fees. Most patient are not knowledgeable of these things prior to an appointment so to be able to inform them via Well App its much more effective. Its so effective to the point that it cuts out at least 15% of calls throughout the day. We are extremely pleased because for out office that is a lot of calls. This system has advanced hoe we communicate with our patients and allowing our office to excel in communication.