AmplifAI allows front line associates and their leaders to quickly identify performance opportunities and enables a myriad of methods to coach to these opportunities using positive reinforcement. Meaningful and positive conversations in a call center keep employees happier and engagement higher.

AmplifAI es una plataforma rentable con los mejores resultados y muchos más beneficios. Con su trabajo, los clientes se sienten felices y se interesan en invertir más. AmplifAI ayuda a aumentar los ingresos de los clientes y la satisfacción del cliente y también incrementa la productividad.

I love that performance intelligence dashboards are designed so many roles. They provide a view of performance metrics and highlight recommended actions for agents, superviosrs, trainers, QAs, and our senior leadership. AND their customer sucess team is unbelievable. I've learned so much from Melissa about contact center best practices, in addition to how to best use the platform.