# Virtuous CRM+ Reviews **Vendor:** Virtuous **Category:** [Software CRM para organizaciones sin fines de lucro](https://www.g2.com/es/categories/nonprofit-crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 262 ## About Virtuous CRM+ Virtuous CRM+ es la plataforma de gestión de donantes impulsada por IA y receptiva que reúne tus datos de recaudación de fondos y flujos de trabajo en un sistema moderno y conectado. Virtuous CRM+ equipa a los recaudadores de fondos para personalizar el alcance a lo largo de todo el recorrido de donación y automatizar el trabajo interno. Capacidades Clave: - Datos de recaudación de fondos unificados en una plataforma conectada para ofrecer a los recaudadores de fondos una vista completa de 360 grados de las donaciones, el compromiso y las relaciones de cada donante. - Información en tiempo real sobre el comportamiento y el compromiso de los donantes para revelar oportunidades oportunas de alcance y profundizar la conexión con los donantes. - Flujos de trabajo automatizados y asignación de tareas para activar correos electrónicos, llamadas, mensajes de texto y acciones personalizadas basadas en el comportamiento en tiempo real de los donantes. - Herramientas integradas de correo electrónico, SMS y donaciones en línea para simplificar la comunicación multicanal y mantener los recorridos de los donantes consistentes y relevantes. - Segmentación dinámica impulsada por datos en tiempo real para ayudar a los equipos a entregar campañas dirigidas que generen resultados más sólidos. - Herramientas avanzadas de informes y operativas para analizar tendencias, monitorear KPIs y apoyar las necesidades de finanzas, desarrollo y liderazgo. Integración Perfecta Con Otros Productos de Virtuous: - Experiencias de donación en línea sin fricciones utilizando Virtuous Raise para aumentar las conversiones, las donaciones recurrentes y el tamaño promedio de las donaciones. - Enriquecimiento de perfiles de donantes impulsado por IA utilizando Virtuous Insights para identificar donantes de alto potencial. - Informes de nivel empresarial utilizando Virtuous Analytics para pronosticar el rendimiento e informar decisiones estratégicas. - Gestión de eventos y voluntarios utilizando Virtuous Volunteer para unificar los datos de donación y servicio. - Alcance generado por IA utilizando Virtuous Momentum para acelerar la comunicación personalizada. Las Organizaciones Sin Fines de Lucro Que Usan Virtuous CRM+ Han Visto: - Aumento del 12% en la retención de donantes - Aumento del 0% en el tamaño promedio de las donaciones - Disminución del 20% en el tiempo administrativo Virtuous CRM+ ayuda a las organizaciones sin fines de lucro a construir relaciones más profundas con los donantes, automatizar lo que más importa y fomentar la generosidad con claridad y confianza. ## Virtuous CRM+ Pros & Cons **What users like:** - Los usuarios aprecian la **interfaz intuitiva** de Virtuous CRM+, encontrándola fácil de usar y altamente automatizada. (4 reviews) - Los usuarios elogian la **interfaz intuitiva** de Virtuous CRM+, lo que hace que sea fácil de navegar y utilizar eficazmente. (4 reviews) - Los usuarios elogian el **conocimiento y la ayuda del soporte al cliente** que mejora su experiencia con Virtuous CRM+. (3 reviews) - Integraciones fáciles (3 reviews) - Marketing por correo electrónico (3 reviews) - Los usuarios valoran la **personalización y las herramientas integrales** de Virtuous CRM+, mejorando las relaciones con socios y donantes. (3 reviews) - Los usuarios aprecian las **impresionantes integraciones** de Virtuous CRM+, mejorando la funcionalidad a través de varias herramientas sin esfuerzo. (3 reviews) - Los usuarios valoran las **funciones de automatización** de Virtuous CRM+, que simplifican sin esfuerzo el análisis de datos y las relaciones con los donantes. (2 reviews) - Exhaustivo (2 reviews) - Integración de CRM (2 reviews) **What users dislike:** - Los usuarios encuentran que Virtuous CRM+ es **costoso para pequeñas empresas** , a pesar de reconocer su calidad general. (2 reviews) - Los usuarios encuentran que los **problemas de diseño de formularios** dificultan la recopilación de información práctica y prefieren más opciones de personalización. (2 reviews) - Los usuarios experimentan **problemas de integración** con Virtuous CRM+, afectando sus capacidades y funcionalidades generales de eventos. (2 reviews) - Los usuarios desean **formularios más personalizables** en Virtuous CRM+, buscando flexibilidad para adaptarse mejor a sus necesidades. (2 reviews) - Problemas de pago (2 reviews) - Los usuarios a menudo enfrentan **un mal servicio al cliente** , experimentando retrasos y una falta de capacidad de respuesta cuando surgen problemas. (2 reviews) - Migración de datos (1 reviews) - Personalización difícil (1 reviews) - Configuración difícil (1 reviews) - Gestión de eventos (1 reviews) ## Virtuous CRM+ Reviews ### 1. The Most Comprehensive CRM for Unifying Projects and Donors **Rating:** 5.0/5.0 stars **Reviewed by:** Clark B. | Director of Digital services, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 29, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** By far, this is the most comprehensive CRM we’ve found for pulling together all of our different projects and donors, while also giving us a clear, high-level overview of their giving and their propensity to give more. **¿Qué es lo que no le gusta de Virtuous CRM+?** Loading times across different screens have increased significantly over the time we’ve been using the product. It can also be very difficult to figure out the right way to build a query or set up an automation that returns the information you’re actually looking for. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** It gives us a cleaner, more consistent view of all our donors and helps us see where they may have dropped off. It also lets us make changes within our system without breaking the website. ### 2. Customizable Data Queries WITHOUT the use of AI **Rating:** 3.0/5.0 stars **Reviewed by:** Usuario verificado en Filantropía | Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 29, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** Relatively customizable data inputs and query tools **¿Qué es lo que no le gusta de Virtuous CRM+?** WAY too much focus on AI. For tools like data matching we can't adjust the importance of some criteria over others, nor can we adjust the overall sensitivity. There needs to be less focus on AI automated matching and more trust that the people using their database know their data - give people more control. Same with field mapping - why can't I update existing rows in custom collections without getting in the guts of the API? Give us the tools , we can handle them. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** Right now it feels like Virtuous cares more about selling new AI rubbish than fixing our actual issues. There is no native way to bulk import non gift or contact data - why? That's critical to our use of the database, and without it our outreach capabilities are severely hobbles. We need to know who are using our services in other areas of the org so we can solicit and grow effectively. ### 3. User-Friendly Yet Powerful CRM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jared D. | Executive Director, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 28, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** What I love is the interface is very user-friendly overall, but at the same time, very powerful. Their querying system and how detailed we can get in reports and specific data insights that we want to look at has the perfect balance between the two. It's allowed us to grow and scale, manage even more data while not being bogged down in spreadsheets, and pull reports when we need things quickly. Their team was very responsive and efficient. **¿Qué es lo que no le gusta de Virtuous CRM+?** I do think there are some basic just ways that they could shorten the click pad. Where you could be able to take action in the system more quickly. And I do think that there's some more organization in terms of adding folders and shortcuts throughout the platform. That could help you to stay organized as you're growing and have lots of reports, lots of automations, tags, and things like that. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** I use Virtuous CRM+ to manage donor contacts and communications, dig deeper into donor data for insights, and make decisions to enhance relationships. ### 4. Modern, Fast, and Integrative CRM for Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff S. | Chief Information Officer, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 28, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** I like Virtuous CRM+ because it's built on a modern platform that enhances our capability in reaching out to our donors and prospects. Its modern interface and the ability to connect to data via APIs are great because they allow us to extend our CRM platform with other subsystems, giving us a fuller picture of our donors. Our onboarding experience with Virtuous CRM+ was fantastic, thanks to the virtuous partner, Rooted, who did a great job of transferring our data to the new Virtuous platform. **¿Qué es lo que no le gusta de Virtuous CRM+?** We love a lot about it, but we really are looking forward to the updated version of the query tool. It gives us more advanced access to analyze and manipulate the data in the CRM. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** Virtuous CRM+ enables our fundraising to move at a faster pace with innovation, modern interface, and API connectivity. It helps us reach donors effectively and integrate subsystems for a comprehensive donor view. ### 5. Support Improves, But Usability Needs Work **Rating:** 2.5/5.0 stars **Reviewed by:** Erica M. | Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 27, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** I have seen improvements in Virtuous CRM+ and I can see that the developers are listening to user feedback. Support has improved. The new AI chat bot is much more helpful and has actually helped me solve some problems aside from just providing support articles. I’ve also been noticing faster response times when support tickets are submitted. These improvements have made me feel more confident about reaching out for help. I submitted a suggestion recently through the chatbot and the response summarized what I was trying to say perfectly. I also had a support ticket solved the same day, which was very rare in the past. **¿Qué es lo que no le gusta de Virtuous CRM+?** Tracking tribute gifts and pass through gifts could be improved. Also giving more information through the integration with Raise. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** I use Virtuous CRM+ for easy importing of scanned check batches and bundling gifts from integrations. Support has improved with a helpful AI chat bot and faster response times, making me more confident in reaching out for help. ### 6. Flexible Tagging and Bulk Assignments Make Portfolio Organization Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Usuario verificado en Gestión de organizaciones sin fines de lucro | Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 27, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** from a user ability standpoint, I appreciate how it breaks don’t portfolios up into organization groups, and I also like the simplicity of tagging accounts, although it can be cumbersome with how many tags you can attribute to a single account it is nice that they are flexible and there’s lots of bulk assignments you can do once a subset of accounts have been tagged **¿Qué es lo que no le gusta de Virtuous CRM+?** I struggle with the fact that contact IDs do not live simultaneously on raise donors; for reporting purposes that can complicate things. I struggle with the fact that emails are built off individual IDs and not contact IDs. It makes reporting extra tricky when it comes to tagging at the contact level but then needing to add either the primary or secondary individual to the email list. The event feature in virtuous does not have a great integration with GoFundMe pro also, the GoFundMe pro integration does not have custom receipt, segmenting and or gift type segmenting, and it complicates things on, not only the donation process inside of things, but also when it comes to reporting out post event. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** It helps us track the notes that our donor relations officers leave on accounts to report meaningful connections and interactions that we have with donors or perspective donors ### 7. Streamlined Fundraising with Intuitive Donor Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Tony S. | Ministry Partner Advisor, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 29, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** I use Virtuous CRM+ for fundraising, and I find that it helps with time management and relationship building. Transitioning from Microsoft CRM 2011, it feels like moving into a more advanced era. I really appreciate its ease of access; it's easy to navigate the site and find the immediate information I need. I especially like the ability to communicate with my donors effectively and leave relevant information accessible for others. Additionally, I enjoy being able to build my own widgets to customize my experience. The initial setup was straightforward and easy. **¿Qué es lo que no le gusta de Virtuous CRM+?** The query tool is a little difficult to work with. I don’t know if it could be any easier or better displayed. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** Virtuous CRM+ helps me save time, manage timing, and build closer relationships. It allows easy access to donor information, facilitates seamless communication, and lets me create custom widgets for better insights. ### 8. Incredibly Intuitive UI That Lets You Jump Right In **Rating:** 5.0/5.0 stars **Reviewed by:** abby M. | Stewardship Specialist, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 27, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** I really appreciate the user interface. It is incredibly intuitive as someone coming into the nonprofit and fundraising world with a health background, I feel as though I could jump right in. **¿Qué es lo que no le gusta de Virtuous CRM+?** The issue I have had most frequently is with online giving and credit card transactions. Reconciliation reports not pulling and not being able to reach our support manager. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** Virtuous is our one-stop shop for all things donor. I have felt like we could report our data in a very easy to read and understandable way for our board and residents. ### 9. Excited to Go Live—Supportive Onboarding from Rooted and Virtuous **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Development & Communication Manager, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 29, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** We are just getting started as our go live date is set for mid July. We are excited to dive in using this platform to its fullest. Our onboarding is going well and appreciate the support and encouragement we are getting from Rooted and Virtuous. **¿Qué es lo que no le gusta de Virtuous CRM+?** It’s overwhelming learning all that this CRM can do. It’s been tricky to map our data without any previous use or knowledge of the CRM. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** The upgrade coming to link all pass through gifts is going to be a great feature. ### 10. Ease of Use and Automation Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Rheann K. | Donor database coordinator, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 28, 2026 **¿Qué es lo que más le gusta de Virtuous CRM+?** I love the ease of use of Virtuous CRM+. I find the automation features valuable for saving hundreds of hours a year with report automations, and the chatbot is really helpful and stress-free to use. I also like the UI. **¿Qué es lo que no le gusta de Virtuous CRM+?** Custom collections could use a sort feature. **¿Qué problemas resuelve Virtuous CRM+ y cómo le beneficia eso?** I switched to Virtuous CRM+ for better automation management, donor data handling, and reporting. It makes setting up automations easy, generates reports automatically, and improves donor connections. The chatbot saves us time and effort. ## Virtuous CRM+ Discussions - [¿Puede haber una manera de reasignar una nota a un usuario diferente aunque seas tú quien está ingresando la información?](https://www.g2.com/es/discussions/43237-can-there-be-a-way-to-reassign-a-note-to-a-different-user-even-though-you-may-be-the-user-inputting-the-information) - 1 comment, 1 upvote - [¿Alguien tiene experiencia en integrar Virtuous con Hubspot?](https://www.g2.com/es/discussions/does-anyone-have-experience-in-integrating-virtuous-with-hubspot) - 1 comment, 1 upvote - [View Virtuous CRM+ pricing details and edition comparison](https://www.g2.com/es/products/virtuous/reviews/virtuous-review-10050378?section=pricing&secure%5Bexpires_at%5D=2026-05-30+12%3A19%3A26+-0500&secure%5Bsession_id%5D=db7a49c7-e8ff-4e1a-9463-c45d7e8beb34&secure%5Btoken%5D=e30242bf4c6adc843ffa105e8b2b4c34f8e74116b3a07f8092d16f339040b897&format=llm_user) ## Virtuous CRM+ Integrations - [Bonterra OneCause](https://www.g2.com/es/products/bonterra-onecause/reviews) - [DonorSearch](https://www.g2.com/es/products/donorsearch/reviews) - [GoFundMe Pro](https://www.g2.com/es/products/gofundme-pro/reviews) - [HubSpot Marketing Hub](https://www.g2.com/es/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/es/products/intuit-mailchimp-email-marketing/reviews) - [QuickBooks Online](https://www.g2.com/es/products/quickbooks-online/reviews) - [Social Insight](https://www.g2.com/es/products/social-insight/reviews) - [Stripe Payments](https://www.g2.com/es/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/es/products/xero/reviews) - [Zapier](https://www.g2.com/es/products/zapier/reviews) ## Virtuous CRM+ Features **Administración** - Informes - Seguimiento de interacciones - Automatización - Perfiles de donantes **Administración** - Panel de control de usuario - Perfiles de donantes - Informes - Plantillas - Personalización **Gestión de constituyentes** - Perfiles de los constituyentes - Portal en línea - Comunicaciones con los donantes **Recaudación** - Gestión de campañas - Portal de donación en línea - Planificación de eventos - Donaciones recurrentes - Recaudación de fondos entre pares - Capacidades móviles **Gestión de donantes** - Gestión de mudanzas - Seguimiento de promesas - Almacenamiento de documentos electrónicos - Agradecimientos y comunicaciones **Automatización de marketing** - Marketing por correo electrónico - Gestión de clientes potenciales - Gestión de campañas - Análisis de ROI de marketing **Marketing** - Marketing por correo electrónico - Herramientas de correo directo **Interoperabilidad** - Seguimiento de eventos - Seguimiento de regalos - Contabilidad de fondos **Automatización del flujo de trabajo** - Prospección de donantes - Entrada de datos - Delegación de tareas **Informes y análisis** - Informes - Paneles - Informes automatizados **Integraciones** - Contabilidad - Recaudación - Gestión de subvenciones - TPV de ventas **Agente AI - CRM sin fines de lucro** - Ejecución Autónoma de Tareas - Integración entre sistemas ## Top Virtuous CRM+ Alternatives - [Blackbaud Raiser's Edge NXT](https://www.g2.com/es/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (620 reviews) - [Neon CRM](https://www.g2.com/es/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (422 reviews) - [Bloomerang CRM](https://www.g2.com/es/products/bloomerang-crm/reviews) - 4.6/5.0 (878 reviews)