Reseñas y detalles del producto de Vatix

Vatix is very user friendly and easy to follow, it allows multiple persons to view and to contribute to safety reportings and enables a full audit trail, through to completion. Reseña recopilada por y alojada en G2.com.

Often reportings are allocated to the wrong departments or people within a department and may take significant time to be rerouted through to the people who need to know; when this happens often it prevent immidiate investigation. For instance my department received a safety concern; however, it was sent to the wrong team leader by the reporting person. The Team leader did not understand the situation and sat on the incident for a couple of days until he spoke to myself; by which time all evidence was lost and the individual at fault didnt know immidiately that an investigation was required. This caused friction as the individual thought he was being victimised because of the time that had passed. Reseña recopilada por y alojada en G2.com.

Vatix is a system that I use daily in my role within a charity employing around 1000 staff that supports children and adults with a variety of disabilities. From the outset the team at Vatix really understood our requirements taking time to undertand the processes that were previously in place and how these could be integrated into an online system. The amount of admin time spent as a result of implementation of Vatix has reduced drastically and day to day management of incidents has improved with the ability to upload documentation, photos and locations with ease. The wider organisation have adapted to implementation of the new system with ease and Vatix also provide a number of training tools to support with this. The 'chat' function is also a really helpful function. The analytics area of the system is really powerful with numerous means of filtering to produce statistics and graphs instantly. Customer service is very responsive and the support from Matty,our Customer Success Team Lead, has been outstanding. Reseña recopilada por y alojada en G2.com.

As users can only be a member of one team it can be challenging sharing incidents with staff who are accountable for more than one team. Reseña recopilada por y alojada en G2.com.

Vatix stood out to us as the modern, easy-to-use platform with an intuitive design that makes adoption simple. The collaboration tools are a game-changer—you can tag colleagues in notes, making teamwork and follow-ups seamless. It’s also one of the most customisable systems we’ve used, allowing us to shape it around our own processes rather than adapting to rigid workflows. The reporting capabilities are top-tier, with a variety of chart types and data visualisations that make monthly reporting effortless. We recently analysed our usage and found that Vatix has reduced the time spent across our team on admin-related tasks by 70%, which is a game changer—it means we can focus more on being on the frontline with our people instead of getting bogged down in paperwork. Reseña recopilada por y alojada en G2.com.

There’s a slight learning curve when setting up custom workflows, but once configured, everything runs smoothly. It would also be great to see even more third-party integrations in the future. Reseña recopilada por y alojada en G2.com.

Previously our accident system was made up of various paper and electronic Word based forms and spreadsheets for tracking the accident data. The switch to Vatix has enabled us to complie the data all in one place. It is simple and easy to add and manage accident reports as the system is very user friendly. Its great for adding attachments to your report such as photos and risk assessments. The dashboard view allows you to see all your accident data at a glance. If we have any queies we always receive prompt replies and great customer service help. Reseña recopilada por y alojada en G2.com.

I don't have amy issues with Vatix as the customer service team have added any extra adjustments we needed to make it work for our company. Reseña recopilada por y alojada en G2.com.

Nuestros equipos están ocupados, trabajan solos en varios entornos, en la comunidad y en los hogares de las personas, tener un sistema que sea tan fácil de usar, pero tan efectivo no solo asegura que mantenemos a nuestros equipos seguros, sino que tampoco les damos sistemas adicionales complejos para gestionar en su día. Tengo aproximadamente 25 usuarios del sistema de trabajo en solitario. El sistema anterior era ineficaz y se usaba mal debido a su complejidad, sin embargo, con la facilidad de uso de Vatix, mi equipo lo utiliza sin falta. Ahora que me he familiarizado con el sistema de oficina, ¡también es realmente simple! Reseña recopilada por y alojada en G2.com.

No hay mucho que desagradar para ser honesto, el sistema funciona y la comunicación entre todos nosotros ha sido excelente. Encontré que parte del proceso de incorporación fue un poco lento, sin embargo, Vatix hizo todo lo posible para ayudar con eso. Reseña recopilada por y alojada en G2.com.

Vatix está construido según los requisitos independientes de Tetrinics con la ayuda de un personal muy amable y capacitado que ofrece un muy buen soporte de capacitación. El producto ha sido bien recibido por los empleados que ahora están activamente involucrados en la notificación de incidentes. Esto promueve un entorno de trabajo más seguro. La facilidad de uso ha establecido grandes bases de mejora. El excelente soporte al cliente ha facilitado la transición desde nuestro antiguo sistema. Reseña recopilada por y alojada en G2.com.

Me gustaría tener la opción de que los datos en vivo no se muestren en ciertas áreas del negocio debido al control de fechas. Esto se discutió cuando se construyó nuestra plataforma.

Además, este formulario de retroalimentación del cliente podría ser mucho más sencillo de navegar a través del formato. Esto sería la razón por la que no obtenemos más reseñas. Reseña recopilada por y alojada en G2.com.

Vatix provides an excellent system for us to ensure our team of lone workers are kept as safe as possible when working remotely across the UK. The staff themselves have really engaged with the system due to its ease of use and convenience. I am able to monitor their usage easily from our Head Office via the Admin access and have benefitted greatly from the technical support of the Vatix support staff and personal contact with our Vatix Account Manager. All queries are dealt with very quickly, and our workers feel safer knowing they have assistance only a button away should they require it. Reseña recopilada por y alojada en G2.com.

I have no negative experience of using Vatix Reseña recopilada por y alojada en G2.com.

Vatix has been a great solution to our HSE needs. It is easy to navigate and customise. We are able to easily collect data in one place. The techical support has been fanstastic, in saying that, I have not had many occrances where the system was not working. It is a system we are looking to use every day. I was not present at the time of implementation but from feedback I was told only positive things. Reseña recopilada por y alojada en G2.com.

occasionally when you try to log in, the system doesn't infrom you that you have entered incorrect datail but the screen remains the same which can be consufing. Reseña recopilada por y alojada en G2.com.

The system is so uder friendly and it has allowed me to integrate into my new role and the organisation with ease. It holds all the information I need at my fingertips and the search, filter and reporting functions are so helpful. When I have asked for support it's been on hand straight away, provided in layman's terms and solutions found in minutes. I'd recommed the system to anyone looking for an incident reporting system Reseña recopilada por y alojada en G2.com.

I haven't found anything as yet which is unusual but says a lot about the developers and how much they listen to feedback from users. Reseña recopilada por y alojada en G2.com.

The Vatix systems does everything we need it to straight out of the box, with minimum customisation. The system is intuitive and easy to use. The support from Vatix has been excellent, the implementation was easy and completed ahead of schedule. Reseña recopilada por y alojada en G2.com.

So far there hasn't been anything to complain about. Reseña recopilada por y alojada en G2.com.