Pros y Contras de Upland RightAnswers

The effectiveness it provided when needing clear answers in a time sensitive situation. The easiness of using the software was an immense help also, implementation was easy for the team. Any experience we haad with customer support went well. Becuase we use salesforce, there will likely be an increase of use. Reseña recopilada por y alojada en G2.com.

I found no downsides of using Upland RighAnswers Reseña recopilada por y alojada en G2.com.

Most helpful is the cleanliness and organization of the website. Reseña recopilada por y alojada en G2.com.

They could have better and more consistent answers from their help team. Reseña recopilada por y alojada en G2.com.

RightAnswers has been a huge time saver for our team.

The AI assisted search is extremely fast, pulling up the right answers without us having to dig through every source. I also love how AI-generated articles make knowledge creation so much easier - just one click, and it's ready to go! Reseña recopilada por y alojada en G2.com.

Sometimes the AI-generated responses need a bit of tweaking to be fully accurate. Reseña recopilada por y alojada en G2.com.

I pretty like the interaction they have with customers and the use of knowledge base to help and guide other clients and contact centers Reseña recopilada por y alojada en G2.com.

I do not like anything all the interface and progress is great Reseña recopilada por y alojada en G2.com.

Increase Revenue and reduce if you use this software. Reseña recopilada por y alojada en G2.com.

This is good, but little bit slow sometime. Some glich while enter the data. Reseña recopilada por y alojada en G2.com.

Great tool to easily create, manage, and share knowledge! Reseña recopilada por y alojada en G2.com.

Took a while to learn the program, and teach the team Reseña recopilada por y alojada en G2.com.

- Equipos excepcionales de soporte al cliente y al producto.

- APIs para las necesidades de soporte de aplicaciones web "sin cabeza" modernas.

- El equipo de RightAnswers está muy abierto a desarrollar mejoras de producto y correcciones de errores con nuestros equipos.

- Soluciones modernas de gestión de contenido. Reseña recopilada por y alojada en G2.com.

- La interfaz de usuario (UI) del portal RightAnswers (frontend) podría actualizarse, lo cual sé que ya están trabajando para modernizar. Reseña recopilada por y alojada en G2.com.

What I like best about land right answers is that it is easy to use and get the answers that I'm looking for to help me on a project or dealing with a work situation. Reseña recopilada por y alojada en G2.com.

Do not dislike anything about Upland writing answers so far I've had a great experience Reseña recopilada por y alojada en G2.com.

RightAnswers is great to use, once it is implimented. The admin console is intuative, easy to learn, and easy to use overall. Customer support is excellent, CSMs are quick to respond to any issues. Reseña recopilada por y alojada en G2.com.

Sometimes development requests take a considerable amount of time to impliment. Reseña recopilada por y alojada en G2.com.

There are so many great things to mention about this product. I love working with the Upland staff, who always deliver as promised. I really like how RightAnswers positions itself as an enterprise search solution at scale. Organizations who value knowledge management and leverage RightAnswers as their technology will also transform rapidly in the AI world to come. Reseña recopilada por y alojada en G2.com.

While support for RightAnswers has improved over time, additional staff may be needed to keep up with the rate at which the customer base it growing. Reseña recopilada por y alojada en G2.com.