Reseñas y detalles del producto de TrustArc

TrustArc is a All-In-One Privacy Management Platform, which could be used for all privacy-related requests in organizations, no matter whether the organizations are big or small. Reseña recopilada por y alojada en G2.com.

It is not easily customizable to specific needs. This could be an issue for organizations, which already have privacy officers, who want to customize it to work in specific ways. Reseña recopilada por y alojada en G2.com.

- Buen soporte de banners con todos los navegadores y sistemas operativos

- El equipo de soporte es increíble: responden rápidamente, son muy serviciales y siempre están listos para ayudar. Las guías de entrenamiento también son realmente útiles para mantenerse actualizado

- Reglas y regulaciones actualizadas de todos los países del mundo

- Funciona bien para las reglas fuera de la UE y otros países que no son de la región de la UE

- Buena flexibilidad con las opciones de banners y oportunidad para pruebas AB

- La interfaz es fácil de usar

- Gran apoyo para DMA al comienzo del año. Trustarc fue útil en la integración del modo de consentimiento Reseña recopilada por y alojada en G2.com.

- El panel de control sigue siendo muy lento y no tiene toda la información que se necesita.

- No hay filtros en los paneles de control.

- No hay opción para transformar datos en tablas.

- Ciertas áreas de la plataforma pueden no ofrecer suficiente flexibilidad para necesidades comerciales únicas. Reseña recopilada por y alojada en G2.com.

TrustArc provides a well recognized privacy certification that is law agnostic and therefore well suited for companies that have a more global footprint and need global recognition which a GDPR Article 42 certification cannot provide.

The auditors we worked with (Galatée and Kemi) are extraordinate professionals who are very rigorous and professional.

TrustArc supports also in the communications with the Departmnet of Commerce. Reseña recopilada por y alojada en G2.com.

The tool that manages evidence collection is difficult to use and very slow. Reseña recopilada por y alojada en G2.com.

TrustArc's strength for me has always been the supreme quality of their research tools. While it may be tempting to go with other organizations that have less expensive research solutions, you lose out on a wealth of resources and quality in the process. The templates and depth of legal analysis just can't be found at competitors (and I've tried them). On top of that, the customer support is hands on and top notch. They want you to succeed! Reseña recopilada por y alojada en G2.com.

The two big issues I have had over time have been the complexity of the tools to use and the cost. That said, TrustArc has been making great strides in improving in both of these areas over the last few years. We recently opted to launch a new product and the implementation has been so much easier than I recall implementation being for a similar tool a number of years ago that I ended up discontinuing. Reseña recopilada por y alojada en G2.com.

The user interface is very easy to navigate and the support team is always very quick to respond. Reseña recopilada por y alojada en G2.com.

The way the system works when completing the answers for the privacy central frameworks. Could be a bit more efficient. Reseña recopilada por y alojada en G2.com.

Overall, I find TrustArc useful. I really enjoy how easy it is to track action items issued to us, so we can identify any privacy actions that must be taken and when they must be taken. This makes for a clear review with necessary stakeholders. Reseña recopilada por y alojada en G2.com.

I do find myself getting inundated often with emails from TrustArc, such as when I upload a comment. I do not know how much value a user may get when by receiving an email indicating they uploaded a comment in TrustArc. I also wonder whether the amount of emails sent can be reduced for each assessment. Reseña recopilada por y alojada en G2.com.

Some folks on the team we worked with were great; very responsive. (Unfortunately that wasn't the case across the board). Reseña recopilada por y alojada en G2.com.

"Dislike" is probably too strong, but two areas of improvement would be 1) more consistency for how quickly our team would answer questions (our primary account rep was great); sometimes we waited days and had to follow up before we got responses. Even if folks didn't have answers right away, it would be good to know they are working on it. 2) More helpful features in navigating US state laws would be great. I was hoping for an easy-to-digest page on each state law with language suggestions for our privacy notice but nothing really helpful on that front. The reference library did not include language suggestions to meet our basic compliance needs. Reseña recopilada por y alojada en G2.com.

We got our privacy policy updated to the industry standard and in compliance with privacy regulations. TrustArc Counsel helped us expedite the process and made sure that we achieved our goals. Reseña recopilada por y alojada en G2.com.

Subscription plans and the expectation alignmients with the relevant stakeholders didn't go well. But at the end, with the amazing customer support we reveived, things eventually turned out well Reseña recopilada por y alojada en G2.com.

Disfruto de lo fácil que es comenzar una nueva evaluación dentro de Trustarc, y lo fácil que es proporcionar la información requerida. En general, la usabilidad de la aplicación es bastante sencilla. Reseña recopilada por y alojada en G2.com.

Creo que la sección de comentarios y el envío de mensajes dentro de TrustArc podrían ser más fáciles. Incluso cuando una evaluación está cerrada, los comentarios aparecen como si fueran nuevos. Reseña recopilada por y alojada en G2.com.

User Accessability and support staff from the team. There are lot of features available for use. Reseña recopilada por y alojada en G2.com.

It would be helpful if there are new trainings and certifications within TrustArc. Reseña recopilada por y alojada en G2.com.