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Vista is a very in depth software, and can be overwhelming with all that it can do. Clearview is their resource portal in which you can find learning videos for each module and ask questions to find answers on how to do things, research errors, and figure out so many things. Often times I search for answers on an issue I am having and end up learning so much more that I had no clue how to do! Most support techs are very helpful when submitting tickets as well. I have not run into too many things that cannot be done with this software. Reseña recopilada por y alojada en G2.com.
Often times, my support tickets are not something that needs immediate attention, so they take a little longer to get resolved. Sometimes responses can take up to 5 days. Response times have gotten better in the last 6 months though. Reseña recopilada por y alojada en G2.com.
Los paneles han sido invaluables. Ofrecen visuales fáciles de usar para datos importantes y KPI's que aparecen inmediatamente al iniciar sesión. El soporte de Viewpoint puede crear tarjetas de panel personalizadas para cualquier dato que desees monitorear. Reseña recopilada por y alojada en G2.com.
Los informes predefinidos no ofrecen suficientes parámetros. Estás limitado a solo unas pocas opciones en la mayoría de los informes. Tengo que recurrir a la creación de informes personalizados, lo cual no es una tarea fácil en Spectrum. Reseña recopilada por y alojada en G2.com.
During the increased "work from home" environment, we were so glad that we had made the investment in Vista. We were already set up in the cloud, all of our users had laptops on their desks and it was a smooth transition for us to begin working from home. We were unclear how it was going to go, because as a Construction Company we had never done this. Having all our programs speaking together from the Field to the Office made it so easy for us. Reseña recopilada por y alojada en G2.com.
This program can be difficult for Operations since it is heavy in database entry. Once you get them on board, the information at your fingertips is invaluable. Reseña recopilada por y alojada en G2.com.
Lo que más me gusta de Spectrum es lo fácil de usar que es. ¡Este sistema es INCREÍBLE! Me ayuda a mantenerme organizado y al tanto de lo que está sucediendo con cada trabajo que tenemos en marcha. Poder subir a la nube es genial, al igual que la aplicación. Reseña recopilada por y alojada en G2.com.
No hay nada que no me guste de Spectrum. Este sistema es fácil de usar y seguir lo que está sucediendo con los trabajos y lo que tenemos que rastrear para el tiempo de gestión de proyectos y los costos de los trabajos. Reseña recopilada por y alojada en G2.com.
Me gusta que todos los paquetes estén integrados. Estamos usando Vista/Keystyle/Team. El software es fácil de usar y hemos eliminado todas estas hojas de cálculo adicionales para nuestros proyectos. Keystyle es para ingresar el tiempo de los empleados y se transfiere directamente a Vista Payroll. Hemos avanzado mucho. Reseña recopilada por y alojada en G2.com.
Yo con que hubiera más informes y una manera fácil/económica de crear o modificar informes en Vista. Reseña recopilada por y alojada en G2.com.
Vista allows us to keep our jobs, equipment, payroll and accounting under one platform. Everything connects so we can charge invoices and payroll to the jobs easily. There is plenty of reporting and we have the option to adjust reports to our needs as well. The security features also allow us to have everyone on the software by imposing restrictions to specific access when necessary. For example a user may have access to all job information, but cannot see any information regarding payroll. Reseña recopilada por y alojada en G2.com.
Support needs some work. When I am having trouble with the system, I would like to call and get an answer regarding the problem. Waiting a few days for a response is not helpful when you are in the middle of something important that you need to complete. The support staff needs better training as well. Sometimes the answer is "no, you can't do that" and then they close the case stating that the problem has been solved, which can be frustrating. Reseña recopilada por y alojada en G2.com.
I really enjoy some of the capabilities that Spectrum has with Info link and SDX, especially. I also really love the community that has been created for Spectrum users. You can defiantly find many valuable tips and suggestions on the Network. Reseña recopilada por y alojada en G2.com.
One area that I feel could be improved is document imaging. When it works, it works great, but the bugs need to be fixed. Sometimes the system will not let me add an image, so I have to log out and log back in to attach an image. Reseña recopilada por y alojada en G2.com.
I like how much you can customize stuff to fit what you need. Whether its reports or custom fields in portals and programs you can make it work for you. Their help desk is also fabulous. Reseña recopilada por y alojada en G2.com.
There are so many modules sometimes. Once you learn the program its fine, but it can be confusing at first remember what to go to for what as well as how many steps. Reseña recopilada por y alojada en G2.com.
