Reseñas y detalles del producto de TheraNest

las características estándar son sólidas, generalmente disfruto del flujo de trabajo y la integración de la documentación y la facturación, la programación era sólida pero los cambios recientes han roto algunas características. Reseña recopilada por y alojada en G2.com.

Muchos problemas pequeños de la interfaz de usuario que hacen que el flujo sea más lento. Recientemente, las mejoras de cancelación han roto una forma útil de marcar a las personas con razones de cancelación, la mejora no fue una mejora. El flujo de trabajo de documentación es más lento al tener que volver a páginas anteriores. Los tutoriales son difíciles de seguir y a menudo no abordan los problemas presentados. Reseña recopilada por y alojada en G2.com.

I have used TN for many years now. It allows me to manage my entire practice in just one site. I do my billing, scheduling, communication, clinical notes. They are Always striving to improve the site, introducing new features. Reseña recopilada por y alojada en G2.com.

They don't have a mobile app for scheduling on the go. I created an app that takes me to their website. That is not as fast and user friendly as if they provided an app. Calendar is not two way. Reseña recopilada por y alojada en G2.com.

The customer service has been really exceptional. I love the ease of customization. It was incredibly easy to learn the system and integrate it into our practice. The cost is straightforward and I love that the number of practitioners is not a factor in the cost since I work extensively with interns who sometimes have very small client lists and I don't believe I would have the funding available to pay for it if it were pay per practitioner. I also love the ease of the online scheduling system. That has saved me countless hours on phone calls and emails. Reseña recopilada por y alojada en G2.com.

There are a couple of features I have wishlists for improvement. I wish that the scheduling showed all available times and then who the practitioner is until they have an assigned person and then when logged in, it would just show that person's openings. I also wish that when we transferred clients that the interns could see the prior records. There is also one feature that may cause me to leave this platform. University students come and go in therapy and can go months between sessions so we archive them, but then they can't schedule without us having to take a phone call or email to unarchive them. I wish that they could still schedule while in archive and then we just had to unarchive them in order to confirm the appointment. This would honor the billing system of only billing for active clients but keep people from having to make contact to be removed from archive. It is VERY cumbersome and I worry that some students just go without scheduling because they won't call/email and they can't just schedule on their own. Truthfully, I have started looking at other platforms for next academic year because this piece just doesn't really work for our agency evne thougth I love so many other things about Theranest. One other wishlist that just occured to me, I wish I could set different default filters for each view on the schedule e.g. on the agenda view, I wish I could default to just me so I don't have to scroll forever to complete my notes, but I would like the staff view to have everyone so I can see what is happening in the agency with one click. The other option would be a button on the staff view for add progress note which would work well too. I also wish I could create a default initial email for the organization instead of having to add to it every time I want to send an invitation. It is possible for the reminders but not for that default email that I have found. Reseña recopilada por y alojada en G2.com.

Very user friendly but it does have it's kinks that still need to be worked on. I love the integration with voice to text when doing notes. Reseña recopilada por y alojada en G2.com.

Telehealth services is great, but audio cannot be heard when sharing the screen. Reseña recopilada por y alojada en G2.com.

I have been using EHR systems since 2019, and Theranest is probably the best of all the systems I use. It's not perfect (the telehealth video platform continues to be lackluster but workable). They seem to be working on making improvements on the platform and listen to feedback. Would recommend to people who want a simple system that actually works! Reseña recopilada por y alojada en G2.com.

The video platform is lackluster; They finally added backgrounds but you still cannot share sounds Reseña recopilada por y alojada en G2.com.

Aprecio mucho lo accesible que es la información. El diseño de TheraNest ayuda a que la programación, las notas de casos, la telemedicina y los diagnósticos se desarrollen sin problemas. Reseña recopilada por y alojada en G2.com.

Una vez que ingresas y guardas un diagnóstico, no te permite editarlo. Esto ha causado dificultades. Reseña recopilada por y alojada en G2.com.

Mi cosa favorita de Theranest es que es básicamente un tipo de configuración plug and play. Aunque no se puede modificar mucho, generalmente se puede encontrar una solución para recopilar la información necesaria. Hemos estado utilizando con éxito la plataforma de telemedicina para sesiones tanto grupales como individuales. Reseña recopilada por y alojada en G2.com.

No está modificado para satisfacer las necesidades específicas del grupo. No he estado muy impresionado con la capacidad del soporte al cliente para resolver los problemas que he tenido. Reseña recopilada por y alojada en G2.com.

Los informes que se pueden generar, la facilidad de uso, la capacidad de comunicarse con los clientes y enviar recordatorios de reuniones. Reseña recopilada por y alojada en G2.com.

No he descubierto nada que no sea útil. Reseña recopilada por y alojada en G2.com.

Me gusta que el software tenga características adicionales como programación avanzada, un portal seguro para clientes, telemedicina y el planificador de Wiley. Reseña recopilada por y alojada en G2.com.

Anteriormente tuve algunos problemas de funcionalidad que fueron extremadamente frustrantes. Sin embargo, el soporte técnico resolvió mis preocupaciones y me mantuvo informado durante todo el proceso. Reseña recopilada por y alojada en G2.com.

Es bastante intuitivo y fácil de navegar. Reseña recopilada por y alojada en G2.com.

A veces es difícil comunicarse con alguien en el servicio al cliente. Creo que necesitan asignar más personas al chat. Reseña recopilada por y alojada en G2.com.