Pros y Contras de PayJunction

Llamé al servicio al cliente con una pregunta y no solo Alex respondió a la pregunta, sino que también dio un recorrido rápido por el sitio web para uso futuro. Reseña recopilada por y alojada en G2.com.

No hubo problemas en la llamada. Respuesta rápida y deseo de ayudar. Reseña recopilada por y alojada en G2.com.

When the company I work for switched to pay junction for our credit card processing, I was hesitant. We had the regular card swipe machine in our office, and I couldn't see why we needed the change. Well, it's been probably over five years, and I'm so happy we made the change. Initially, we were given Nick DiNapoli to help us with our transition, and to say he is the reason we all succeeded initially is an understatement. Nick is extremely knowledgeable, kind, and helpful. Sometimes when you have to do training over the phone, it's a little awkward, but Nick's friendliness and happy demeanor shone through. I remember that after our call, I felt like I could call him with anything, which is exactly what you need when a new system rolls out. At that time, I was the trainer in a group of 25, and he did a fantastic job with them all. Nick has always been reassuring to us all and has gone out of his way to help solve any issues that popped up. When you look at what Nick brings to the table in your support department and combine that with all pay junction offers, you are left with a winning combo. The website itself is easy to navigate and understand. I love how easy it is to train people on it. Plus, I know, if I have any issues, I can reach out to Nick. Reseña recopilada por y alojada en G2.com.

The only thing about the website that I can say I don't like is that when a transaction is declined through our scheduling site, it isn't clear, and stores often keep running the card, which results in multiple holds on our patients' cards. That is really more of an us problem, though. Reseña recopilada por y alojada en G2.com.

Soporte ultrarrápido para cualquier problema. Lo manejan de inmediato, al menos según mi experiencia con ellos. Reseña recopilada por y alojada en G2.com.

no puedo pensar en nada que no me guste de ellos Reseña recopilada por y alojada en G2.com.

Being new to payjunction, we have worked with Nick to get us up to speed on using the website and the options available on the website. Nick was fast to respond, very personable, and knowledgeable. He was able to address all my questions and the issue that we were having. I was extremely satisfied with the help that Nick provided!! Reseña recopilada por y alojada en G2.com.

So far the website software looks great! Reseña recopilada por y alojada en G2.com.

The fact that I can get live local assistance when needed. The staff is courteous and helpful every time I call, email, or web text. Other processors have been a disappointment in the past, which is why we switched to Pay Junction.

The best customer service person, Nick DiNapoli has been the reason we have stuck with Pay Junction for the last five years. He has helped our company get the most out of our PayJunction accounts, of which we currently have six. Reseña recopilada por y alojada en G2.com.

Not that I'm aware. We would like to do mobile processing from remote terminals, similar to Square. Reseña recopilada por y alojada en G2.com.

Me gusta que el servicio al cliente siempre esté disponible para brindar ayuda experta. Llamé el domingo por una emergencia que estaba teniendo, y Nick DiNapoli fue muy servicial al mantenerme informado sobre lo que estaba sucediendo para resolver mi problema. ¡Incluso me llamó el martes para hacer un seguimiento de mi problema! Reseña recopilada por y alojada en G2.com.

Hasta ahora, el único problema que tengo es la curva de aprendizaje de la transición. Reseña recopilada por y alojada en G2.com.

La solución instantánea a nuestros problemas y excelente comunicación. Reseña recopilada por y alojada en G2.com.

No tengo nada que considere que no me guste. Reseña recopilada por y alojada en G2.com.

Nick siempre es tan servicial y se ocupa de todos mis problemas. Reseña recopilada por y alojada en G2.com.

Nada, siempre tengo una buena experiencia. Reseña recopilada por y alojada en G2.com.

Nick Napoli is extremely helpful. He's a huge asset to your company, he's there to provdide troubleshooting answers and always follows up. Reseña recopilada por y alojada en G2.com.

We seem to get alot of declined - address & zip code do not match. It's very frustrating. Reseña recopilada por y alojada en G2.com.

I want to express my gratitude of the Exceptional assistance I receive anytime I contact the PayJunction Support Team. Although Representative Nicholas DiNapoli is always my first choice for assistance, it doesn't matter which Team Member answers my call, the service and assistance I receive is always beyond exceptional. Reseña recopilada por y alojada en G2.com.

Not applicable. Kindly once again read the above. Reseña recopilada por y alojada en G2.com.