Reseñas y detalles del producto de KeyMetric Call Tracking

It is just so easy to use. Other tools we tried were so complicated and had so many features we could never figure out. With KeyMetric, we get most if not all of the same features but it is so easy to find everything and figure out how to use things. And when we have questions the support team is amazing. Reseña recopilada por y alojada en G2.com.

They don't have all the features of other tools, but that is not a bad thing as it helps make the tool easier to use. Reseña recopilada por y alojada en G2.com.

It just works. No outages. No issues with calls. Excellent reporting. Great features. So easy to add and manage numbers for various stores and locations. Reseña recopilada por y alojada en G2.com.

They don't have all the features of some other competitors, but they are things we can easily live without. Reseña recopilada por y alojada en G2.com.

The Keymetric dashboard and reports are super easy to use. In addition to the call analytics, we also track all our website engagements and the real-time data is invaluable to helping us maintain timely communications with our customers. They also have the best support team we have ever worked with. Reseña recopilada por y alojada en G2.com.

I wish they would simplify their enterprise API integration a little. Their engineering team was amazing helping us tie into our reporting system though. Reseña recopilada por y alojada en G2.com.

I don't have time to sit on analytics all day, so KeyMetric's dashboard and alerts are critical to keeping me productive. Reseña recopilada por y alojada en G2.com.

I want to get my alerts/notifications as webhooks. KeyMetric says this is coming soon, though. Reseña recopilada por y alojada en G2.com.

KeyMetric facilita ver de un vistazo de dónde provienen todo mi tráfico y llamadas. Las características internacionales son una gran ventaja. Reseña recopilada por y alojada en G2.com.

Los números de teléfono internacionales son muy caros, como la mayoría de las empresas de seguimiento de llamadas. Pero encontré que su seguimiento sin número internacional era una gran alternativa. Reseña recopilada por y alojada en G2.com.

I have received excellent and attentive customer service. Our contacts Toni and Jerry have gone above and beyond to answer questions and requests. Reseña recopilada por y alojada en G2.com.

I would like to see a better reporting interface for larger enterprise clients that also includes call recordings. Some of our clients have upwards of 900 locations and multiple channels to track from, currently, we do not have an easy client-facing way to view this data by store location, as well as then connecting this reporting to the call recording files for QA purposes. The client also wants to have some of their team members log in and review call recordings for the same reason, so this would help with that issue. Reseña recopilada por y alojada en G2.com.

We needed an Enterprise software solution that could manage our multiple locations both nationally as well as globally. The Keymetric software was our answer. We needed the analytics and intelligence that would help us know where to invest our marketing dollars both here and abroad, which saved us money and made us money all at the same time. I was shocked how easy it was to implement the site tag and the amount of information we receive from the tracking code is invaluable to optimizing our campaigns ROAS. In addition to a great product, the Keymetric support team is some of the best I have ever encountered; their expertise and knowledge have proved to be invaluable with our AI-enabled analytics. Reseña recopilada por y alojada en G2.com.

Sometimes they don’t have numbers I need in other countries, and I need to wait a day or two, but that seems to be the norm with everyone. Reseña recopilada por y alojada en G2.com.

Keymetric is the only call tracking software we found that can track the phone calls from our marketing campaigns using our OWN phone numbers!! Telephony costs have always been a concern when researching a call tracking company because we have lengthy phone calls that use a lot of minutes. Other call tracking companies' pricing is based on numbers and minutes. With Keymetric numberless call tracking, we could use our own phone numbers and minutes, which made the service affordable for us. Finally... a solution that works and is cost-effective! Reseña recopilada por y alojada en G2.com.

The reporting on the old platform was a bit hard to navigate, but the new platform is excellent and easy to use. Reseña recopilada por y alojada en G2.com.

Son increíblemente amables y siempre trabajan arduamente para encontrarnos la mejor solución. La mayor parte de mi comunicación ha sido con Jerry y Toni, ambos siempre dispuestos a atender una llamada para responder preguntas de inmediato. Reseña recopilada por y alojada en G2.com.

Algunos de los informes en sí son un poco difíciles de navegar, pero se pueden solucionar con la capacitación adecuada en la plataforma. Reseña recopilada por y alojada en G2.com.

Working with Jerry & Toni has been great! They're personable as well as very responsive and helpful. For the service itself, it's nice that there is more opportunity and flexibility, compared to other companies. Also, the new numberless tracking shows that KeyMetric listens to their partners/clients, understands their needs, and adapts accordingly. Reseña recopilada por y alojada en G2.com.

Since working with KeyMetric, there hasn't been any dislikes/frustrations from me. Reseña recopilada por y alojada en G2.com.