Alternativas de Kangaroo Rewards Mejor Valoradas
I implemented Kangaroo Rewards loyalty program at my restaurant about 3 months ago primarily for the pick-up & go customer segment. We never had a loyalty program before and I was really impressed with how quick & easy it was to set-up. Customers sign-in with their phone number at the cash and start collecting points. I am rewarding them with frequency on certain purchases and points / $'s on others. What I have really enjoyed is the ability to target customers based on their purchase history to send them special offers. For example, I now have my lunch customers' contact info and I try to send them a text offer 2 days after their last pick-up with a 2 for 1 deal or a free appetizer. I have seen my lunch customers triple their order frequency since I started using Kangaroo. I can even run contests for customers who place orders on our slower days (Mon - Tues) and have a raffle for gift certificates at the end of the month. I can honestly say that I get way more value from this program than my other local marketing promotions. I can even reward the local sports teams I sponsor with special group offers! So, yes, I highly recommend. What I really like, is that once I automated everything, it only takes a minute to send out an offer when I want to promote something special. Reseña recopilada por y alojada en G2.com.
It would be cool if they integrated with our reservation site so that I can reward customers for making a reservation. Reseña recopilada por y alojada en G2.com.
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We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Reseña recopilada por y alojada en G2.com.
Absolutely nothing... finally, something I don’t completely dislike! Reseña recopilada por y alojada en G2.com.
I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools Reseña recopilada por y alojada en G2.com.
There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution. Reseña recopilada por y alojada en G2.com.
How user-friendly it is and inclusive of all features needed to build loyalty - customer support was very good - Nadim was very helpful and ready to answer any questions we had. Reseña recopilada por y alojada en G2.com.
nothing honestly, it was a great experience Reseña recopilada por y alojada en G2.com.
Nadim is very helpful, he replies right away, he's always available even on weekends if we need something urgently ! Reseña recopilada por y alojada en G2.com.
we would like them to have more features Reseña recopilada por y alojada en G2.com.
Ease of use
Amazing customer service
Easy implementation
daily usage
amazing feature
integration friendly Reseña recopilada por y alojada en G2.com.
Could use a better communications portal. Reseña recopilada por y alojada en G2.com.
Their after sales support, especially from Mario who has thoroughly helped us on many occasions Reseña recopilada por y alojada en G2.com.
Overall great service, constant updstes and follow-up Reseña recopilada por y alojada en G2.com.
Customer service is great and the platfrom is great for entertaining our customers Reseña recopilada por y alojada en G2.com.
Its nice to have more features and maybe a CRM software with it and not only loyalty program Reseña recopilada por y alojada en G2.com.
Easy to operate and navigate. Great support. Reseña recopilada por y alojada en G2.com.
Nothing really. I have no complaints. Can very easily and quickly get support. Reseña recopilada por y alojada en G2.com.
