Pros y Contras de iCapture

iCapture has streamlined our lead capture and routing process significantly. It's great there is no limit to number of devices we can use it on at a meeting. This has significantly increased the number of contacts we're able to scan. Reseña recopilada por y alojada en G2.com.

Not much but it would be nice to be able to update some of the terminology in the platform to work for our organization. Example, every scan is referred to as a "lead" when really our view of it is the total shown is "total engagements". Same for some of the reporting. Nothing you can't train to though. Reseña recopilada por y alojada en G2.com.

iCapture es fácil de integrar con los programas de Marketo, y el equipo de iCapture siempre está dispuesto a intervenir si hay un nuevo escenario de evento o si su formulario de captura necesita atención. Reseña recopilada por y alojada en G2.com.

Nada. iCapture ha sido genial de usar. Reseña recopilada por y alojada en G2.com.

The iCapture team is responsive, solution-oriented, and always willing to answer my questions. I tried a leading competitor before this and our trial failed. When iCapture came into the picture everything became a lot easier. I'm able to seamlessly integrate badge kits and arm my sales team with an easy way to capture leads at any event they attend. Reseña recopilada por y alojada en G2.com.

Nothing.I like the iCapture platform and all that it entails. From integration, to execution, they always have my back and are willing to help me make the most of my experience. I love using iCapture. Reseña recopilada por y alojada en G2.com.

Their willingness and ability to listen and understand your business needs and work hard to create a customized solution for our Sales and Markeitng team. Reseña recopilada por y alojada en G2.com.

I would like the option to customize all the fields in the Master lead forms as needed. However, iCapture's customer service team is very responsive and any changes that need to be made are done quickly and efficiently. Reseña recopilada por y alojada en G2.com.

It's very easy to use, both for the people in the field and account management behind the scenes. It's also flexible in how you can collect leads (QR code scanning, business card scanning and manual data entry). Customer service is responsive and knowledgeable. Great team. Reseña recopilada por y alojada en G2.com.

No real downsides. The one feature I'd love to see is being able to edit leads after saving them. You can add notes to a saved record, which is certainly helpful, but you can't edit previously entered data after saving. Reseña recopilada por y alojada en G2.com.

The platform is very user friendly, plus the customer service is stellar. I can reach out onsite at a conference and have a solution for an issue within 15 minutes. Reseña recopilada por y alojada en G2.com.

The app can be glitchy when a user moves from WiFi to cell service. Reseña recopilada por y alojada en G2.com.

La recopilación y análisis de datos es un aspecto enorme de mi función, por lo que es esencial tener una plataforma confiable que simplifique el proceso y ofrezca valiosos conocimientos. Reseña recopilada por y alojada en G2.com.

He estado usando iCapture durante 3 años y aún no he encontrado una situación que me haya causado incomodidad. Reseña recopilada por y alojada en G2.com.

iCapture permite a nuestros equipos asistir a eventos y capturar contactos de eventos de manera rápida y sencilla. Esto significa que podemos dedicar nuestro tiempo a tener conversaciones con clientes potenciales en lugar de hacer trabajo administrativo para ingresarlos en nuestro sistema. Reseña recopilada por y alojada en G2.com.

Literalmente nada. Cada parte del proceso y el software funciona mejor de lo que podría haber imaginado. Reseña recopilada por y alojada en G2.com.

ICapture es una plataforma extremadamente fácil de usar, lo que la hace simple para todos los usuarios, independientemente de su nivel de habilidad técnica. Me gustan mucho los videos que son fáciles de seguir y la capacidad de chatear cualquier pregunta en el panel de control. Reseña recopilada por y alojada en G2.com.

Si no hay un kit de API, los esfuerzos manuales en la carga de información de clientes potenciales. Reseña recopilada por y alojada en G2.com.

ICapture is easy to use and set up - we love that integrates directly with Salesforce. The team at ICapture has been wonderful to work with! Reseña recopilada por y alojada en G2.com.

I have not seen any downsides of ICapture thus far - very impressed. Reseña recopilada por y alojada en G2.com.