Reseñas y detalles del producto de HUMAN Bot Defender

Hemos estado utilizando el defensor de bots Human (anteriormente PerimeterX) para la aplicación web principal que tenemos, que es crítica para la generación de leads. Sin lugar a dudas, esta es la mejor herramienta que hemos integrado en términos de protección contra bots. La característica/protección, también conocida como valor, que obtenemos de este producto es la mejor en términos de relación calidad-precio. Lo que es más impresionante es que esta herramienta funciona sin o con la mínima intervención del cliente. Reseña recopilada por y alojada en G2.com.

El único lugar donde esto se puede mejorar es la herramienta de análisis, donde puede proporcionar más detalles sobre la solicitud y posibles opciones para rastrear cualquier flujo de solicitud. Reseña recopilada por y alojada en G2.com.

HUMAN ha sido una parte esencial de nuestro negocio. Nos permite identificar y bloquear IVT en tiempo real, asegurando el éxito a largo plazo de nuestro negocio. El proceso de integración fue fluido, lo que nos ayudó a comenzar a operar muy rápidamente. Integrarse con HUMAN nos ha permitido centrarnos más en construir nuestra plataforma y menos en tratar de mitigar el fraude. Estamos increíblemente agradecidos por el tiempo y los recursos que HUMAN nos ahorra cada día. Reseña recopilada por y alojada en G2.com.

Como alguien sin una sólida formación técnica, inicialmente encontré que navegar por su panel de control era un poco desafiante. La interfaz tiene muchas características y puntos de datos que pueden resultar abrumadores al principio. Sin embargo, después de algo de exploración y uso regular, me sentí mucho más cómodo con ella. Reseña recopilada por y alojada en G2.com.

El proceso de incorporación fue detallado y minucioso. La implementación también fue bastante fácil y directa. Recopilamos datos durante algunas semanas para obtener una mejor comprensión de nuestro tráfico de bots antes de aplicar las reglas de tráfico de bots, lo que hizo que nuestros interesados se sintieran seguros al usar el producto. Reseña recopilada por y alojada en G2.com.

El panel puede tardar un poco en familiarizarse con la navegación al principio. Sin embargo, después de usarlo por un tiempo, esto es menos problemático. Reseña recopilada por y alojada en G2.com.

From a DevOps perspective, implementing Bot Defender within our infrastructure has been largely painless. The detailed documentation resolved most integration challenges, while Human Security's responsive support team addressed any outlying issues. Security centric monitoring isn't my primary focus, but the web portal provides easy to understand analytical dashboards with granular data exploration capabilities for detailed threat investigation. Reseña recopilada por y alojada en G2.com.

The custom policy engine limits the ability to process compound rules using OR operators, constraining rule complexity. Additionally the ability to view daily/weekly CAPTCHA challenges metrics in a visualization would be a nice enhancement for the portal. That and the option for a dark mode interface. Reseña recopilada por y alojada en G2.com.

Human Bot Defender helps Hibbett.com keep hot new shoe releases and raffles fair by elimitating bots. This allows the customers a fair chance of getting the chance to purchase the latest drops. Reseña recopilada por y alojada en G2.com.

The user interface can get complicated with all of its features. Reseña recopilada por y alojada en G2.com.

The HUMAN team have helped us prevent significant attacks at multiple levels, and also provide our customers with a safe and secure purhcase process. The ability to control specific IPs and providers has been very helpful. I genuinely believe that with their help we have built the best launch process in the marketplace. Reseña recopilada por y alojada en G2.com.

We have seen occasional increases in the human challenge being presented to our customers, sometimes due to tweaks or changes made by the HUMAN team. This can result in additional customer callouts and concerns. Custom rules can also cause us trouble, but those also fall into our hands to use more conservatively. Reseña recopilada por y alojada en G2.com.

Protects us from nefarious actors with minimal business user support. Reseña recopilada por y alojada en G2.com.

It is difficult to know if we are blocking good traffic. Adding super detailed rules sounds good but then we hear about folks being blocked that shouldn't be. I think it would be best if we had a resource hyper managing the rules and very active in disabling and refining. I don't know that it was clear that we would need that level of care and feeding.

We have also had issues with where to implement Human tools. Our site should not be supporting it, SFCC will no longer host it. Hopefully the cost of hosting on our own cdn will be cost-possible. Reseña recopilada por y alojada en G2.com.

HUMAN Bot Defender is a fantastic tool that is easy to use and easy to implement. Their team is very helpful and has been willing and able to work with us to make sure that HUMAN works with our infrastruture and needs. From the moment that we went live with HUMAN, we have seen an improvement across the board. Reseña recopilada por y alojada en G2.com.

Honestly there is not alot to dislike about HUMAN, if you are looking to get rid of bot trafdfic on your site, this is the product to use. Admittedly it is a little pricey but in the long run it's worth every penny. Reseña recopilada por y alojada en G2.com.

- Has helped us successfully block many bot attacks and other suspicious spams

- Uses a signature-based detection to block bots instead of hardcoded configs

- Very easy to use and integrate / implement - removes any manual work on my end after the quick set up

- Extremely responsive team that will answer you quickly when you raise questions / issues

- The dashboard is very detailed and gives me useful insights as to where the bots / spams are coming from (eg country, IP address, URLs they are spamming at)

- Has a whitelist so helpful bots (like Googlebot) are not blocked Reseña recopilada por y alojada en G2.com.

I haven't discovered any glaring ones yet. Reseña recopilada por y alojada en G2.com.

We pretty much use HUMAN Bot Defender as a second firewall. We use AWS WAF already but the granularity of rules is fairly limited and it's difficult to defend effectively against attacks using distributed IPs. HUMAN has a very good rate of identifying malicious requests and also tends to kick in to begin blocking them faster than our WAF does, so it greatly improves our defence against DOS and credential stuffing attacks.

The Analyzer in the console is great, it provides a lot of information about the requests made and it's intuitive to use. It's easy to track down patterns in malicious requests or identify other things eg notice if one of our systems is sending more requests than it should be, etc.

The customer support is also good, HUMAN tend to respond very quickly to queries and will loop in their engineering team when needed. Reseña recopilada por y alojada en G2.com.

It can be opaque why certain requests are being blocked or allowed and if we have issues with legitimate users being blocked, we generally need to call out HUMAN support team to resolve this; however they are very responsive.

The app integration was complex, it seems that this product isn't yet mature for more obscure tech stacks - eg we use Kotlin Multiplatform for our app and it took a lot of work and back-and-forth to get the integration working. Reseña recopilada por y alojada en G2.com.