Reseñas y detalles del producto de Hippo Manager

How to use Hippo is mostly intuitive, but there are some drawbacks. Reseña recopilada por y alojada en G2.com.

constant errors, randomly stops working when we need it the most, logs people out out of nowhere Reseña recopilada por y alojada en G2.com.

Soporte al cliente extraordinario. El grupo asignado a mi cuenta ha sido excelente. Cuando necesité ayuda adicional y capacitación, estuvieron muy dispuestos a sentarse y tener una reunión conmigo. El sistema basado en la nube me permite acceder desde cualquier lugar. Todavía estoy trabajando cuando estoy en áreas remotas, pero estar en cualquier lugar para acceder a mis gráficos es una gran ventaja. Los datos que se ingresan pertenecen a la práctica y no a la empresa. Las unidades son un método increíble para ingresar actualizaciones para la misma vacuna, pero en diferentes etapas de administración (por ejemplo, refuerzos para gatitos frente a refuerzos para gatos adultos). Reseña recopilada por y alojada en G2.com.

Hay un par de aspectos destacados que aún no están a su máxima capacidad, sin embargo, son detalles menores y están en proceso de ser renovados. Reseña recopilada por y alojada en G2.com.

Hippo es fácil de usar y asequible. Tienen excelentes seminarios web de capacitación y el soporte es fantástico. Reseña recopilada por y alojada en G2.com.

La programación es mi mayor problema. Cuando vas a programar, tienes que estar en ese gráfico. Sería bueno hacer clic en una hora y elegir al cliente mediante búsqueda o "nuevo" e ingresar la información sin tener que crear una cuenta, especialmente con las ausencias, entonces tienes ese registro sin un cliente. Reseña recopilada por y alojada en G2.com.

Great customer support. The team that was assigned to my account have been wonderful. When I needed additional help and training they were so willing to sit down and have a conference with me. The cloud based system allows me to access from anywhere. I am still working on when I am in remote areas, but the idea of being anywhere to access my charts is a huge pro. The information that is entered belongs to the practice and not the company. The kits are a great way to enter reminders for the same vaccine but at different stages of being administered (eg kitten boosters vs adult cat boosters); Reseña recopilada por y alojada en G2.com.

Some features still need to be improved upon. There are some integrated features that I would like, but the support is very receptive and willing to improve on their product constantly. I don't like that when I upload a document, in order for me to review that document I have to download it to the device I am on. Meaning I can have the same document on 3 different devices. There needs to be a better way to enter previous preventative care. At this current time it can only be entered into a general reminders setting. When integrating my printer I have had issues with the orientation of the label to fit with the pre-printed information on them. In order to use those labels I have to add a step of saving as a PDF. It was easier to purchase blank labels. Reseña recopilada por y alojada en G2.com.

It is inexpensive. Our invoices are neat. That's it. Reseña recopilada por y alojada en G2.com.

It is extremely glitchy, and not at all user-friendly. Those who do not use it regularly have a very hard time navigating around. It takes several steps just to make a simple invoice. The rabies certificates continue to be a nightmare, in spite of several revisions attempting to make them compliant with federal regulations. Additionally, we cannot use Hippo for annual reminders. Reseña recopilada por y alojada en G2.com.

I love having a cloud based system, I can access it anywhere. Also, the customer service is outstanding. Sam is always available to answer questions and any fixes we needed were handled quickly and effectively. Reseña recopilada por y alojada en G2.com.

There are a few features that aren't up to their full potential yet but they are minor details and in the process of being revamped. Reseña recopilada por y alojada en G2.com.