Además del hecho de que su atención al cliente es increíble, la herramienta es flexible y nos ha permitido llevar el contenido adecuado a nuestros vendedores en el momento adecuado. La analítica en la herramienta también nos permite hacer un seguimiento de quién está utilizando qué contenido. Luego podemos decidir si vale la pena actualizar ese contenido (cuando sea necesario) o descartarlo. Hemos cambiado durante el tiempo que hemos tenido Highspot. Pasamos por un cambio de marca completo, consolidación de la organización, incluyendo múltiples empresas mientras usábamos esta herramienta. Y esta herramienta nos ha permitido hacerlo sin compromisos. Cuando cuestionamos cómo otros están utilizando Highspot de una manera específica, nuestro equipo de cuenta se ha puesto en contacto con otros clientes para preguntarles. Esto ha sido de gran ayuda para que podamos aprender de otros. Las actualizaciones de producto se realizan regularmente en Highspot, mejoras así como cualquier problema que podamos encontrar. No se puede conseguir mucho mejor que Highspot. Reseña recopilada por y alojada en G2.com.
Nada. Hay mejoras de producto que me encantaría ver, pero en cuanto a no gustarme la herramienta, no. Está haciendo lo que debería, ¡y estoy agradecido por eso! Reseña recopilada por y alojada en G2.com.
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I've implemented and launched Highspot at three different companies to date, and each time the benefits are clear: incredibly helpful implementation, support & success staff, thoughtful and innovative feature-set, clear, forward-looking roadmap, and intuitive use by users and admins alike.
Because of this, it has always been incredibly easy to both implement and integrate Highspot into the existing tech stack. The intuitive UI and short learning curve means my reps are in and using the tool quickly, and we enjoy high sustained usage and adoption post-launch. Reps and marketers are in the tool daily, leveraging the CMS and LMS. Reseña recopilada por y alojada en G2.com.
To be honest, not much. I've been incredibly impressed by Highspot from the start, and don't have much negative to say about the company, the tool, or the employees I've worked with. Reseña recopilada por y alojada en G2.com.
Your account team treats you as a thought partner and is dedicated to ensuring a successful implementation of their tool. With the platform and their service, the power of our single-person Sales Enablement and Product Marketing Teams has multiplied. Reseña recopilada por y alojada en G2.com.
Some of the reporting features, especially the beta features tied to business outcomes, can be buggy. The team is attentive and hands-on in helping resolve these bugs when brought to their attention but it can take time. Reseña recopilada por y alojada en G2.com.
Highspot makes it easy for me to post all approved marketing content for all team members to access. They can use parts and pieces and make something special for their situation while still using approved content. No more wasting precious marcom time creating one-off items the seller can put together themselves. I also love spots - places to educate and link to all the right stuff on a specific topic. Reseña recopilada por y alojada en G2.com.
Not Highspot's fault, but it's easy to get behind in cleaning/curating content. After a few years of use, a lot of junk has accumulated - and it's hard to find the time to keep things updated. Reseña recopilada por y alojada en G2.com.
The ability to share content through a digital room with the ability to track activity on content usage. We have had such good feedback from our external partners about the use of digital rooms and it's really been successful with our brokers and clients. Reseña recopilada por y alojada en G2.com.
Training course configuration. I feel like configuring course reviewers and course owners is not always straight forward. Reseña recopilada por y alojada en G2.com.
It's not LIKE, It's LOVE!!! Ive have been using Highspot since the beginning of 2023 and have implemented Highspot with 9 other departments.We have created 2 newsletters 1 internal and 1 external. Our Highspot Support person is amazing and always available for us to bounce things off of. We have about 200 users using Highspot at the moment. Reseña recopilada por y alojada en G2.com.
Honestly, my only dislike is and I don't want to call it a dislike but I think the admin panel needs to be reworked. but that's it Reseña recopilada por y alojada en G2.com.
- Their LMS (Training & Coaching) is phenomenal for a revenue org. Helps drive adoption of content, but is also designed to make sellers better, and make it easy for enablement to create, track and analyze. This has transformed our enablement and adoption of content
- Easy to use - both for those adding / managing content and those utilizing it
- Great analytics platform
- Strong team - Have used highspot for years and their CSMs, Acct Managers and Implementation team are above and beyond. Makes it easy to work with them and want to work with them Reseña recopilada por y alojada en G2.com.
It is an investment, especially Training & Coaching (LMS). It did take me quite a while to understand how to build and set things up properly for search/end user findability when I first learned the tool, so it is important to train/educate those who will be building (note Highspot has great training for this, but it still will be work on your end) Reseña recopilada por y alojada en G2.com.
Comparado con el desorden que son SharePoint y los grupos de Teams, Highspot es un placer de usar: presenta el contenido de una manera fácil de consumir, es buscable y fácil de navegar. Sobre todo, parece que proviene del siglo XXI: no solo una lista aleatoria de nombres de archivos, sino todas las cosas que uno espera: vistas previas, resúmenes, capacidad de ver contenido como presentaciones directamente en la página. Es genial poder compartir tanto interna como externamente desde la aplicación. Me encanta el hecho de que puedes crear tu propio "spot" para contenido y también me gusta mucho el hecho de que es tan fácil ver cuándo están disponibles nuevas versiones de contenido.
Honestamente, desearía que simplemente colapsáramos *todo* el contenido en un solo lugar, como Highspot, porque su control de versiones es tan bueno. A menudo elimina el problema de tener que volver a descargar constantemente "la última versión" de las cosas, simplemente porque puedes mantener referencias a documentos en tu Spot y siempre serán la última versión. Reseña recopilada por y alojada en G2.com.
Siento que compartir podría ser un poco más fácil, especialmente para los colegas internos: sería genial simplemente hacer clic derecho en algo y enviar un enlace directamente a un colega por correo electrónico (o Teams). Reseña recopilada por y alojada en G2.com.
Ease of use in regards to UI. Amazing UI. Very helpful and resoureful tool. Love that you can share , collaborate and send files on the platform internally and extrnally. I also love the mobile app for when I am on the go as well as the ability to have training courses as well as the email notifications and recaps. Reseña recopilada por y alojada en G2.com.
I do not dislike anything! I have no issues whatsoever with Highspot or the platform. It is perfect. Maybe cosmetically, is there a dark mode? Reseña recopilada por y alojada en G2.com.
Great features as well as the periodic release of new features, really improving on the value offering. Staying current is pivotal and Highspot does this well. Highspot has amazing customer support, and they really go above and beyond. Reseña recopilada por y alojada en G2.com.
Some integrations can take time to set up. Features for page/spot build is rather basic. Reseña recopilada por y alojada en G2.com.
Very organized. I can find everything in one place when it comes to my marketing emails.
It works great with Salesforce and Slack which is heavily used at my company.
It gives me real time data on emails.
I love being able to save templates. Reseña recopilada por y alojada en G2.com.
Not a bad thing to say. The software is absolutely perfect. Reseña recopilada por y alojada en G2.com.
