Pros y Contras de Heropa

Heropa provides a unique cloud platform that enables fast and agile delivery of our education and training content to customers worldwide. The development of the content is easy and allows many of our technical people to contribute to the knowledge we provide through the Heropa solution. The team at Heropa is always receptive to our needs and undertakes to develop new features that enhance our customer experience. Heropa is a valued business partner that adds a digital education and training capability to our software portfolio of offers and differentiates us in the market. Reseña recopilada por y alojada en G2.com.

Sometimes the administration user interface is a little tricky to use and navigate. However, I would expect this to improve over time with new platform releases. Reseña recopilada por y alojada en G2.com.

Es una herramienta poderosa que proporciona gran flexibilidad a nuestras sesiones de entrenamiento. Es tan fácil personalizar nuestro entorno para las diferentes actividades de entrenamiento.

Cuando tenemos un problema, proporcionan un soporte rápido y confiable. Reseña recopilada por y alojada en G2.com.

Mientras estás enseñando, si vas de un lado a otro con conceptos de demostración en vivo en un entorno, a veces es molesto hacer clic en el botón de Reintentar para conectar tantas veces. Reseña recopilada por y alojada en G2.com.

- Using templates to built out different use cases / environments

- Meaningful features requests are considered on the roadmap and implemented pretty fast

- Great Support responses and short time for resolution

- Good access role and permissions

- Add our company branding Reseña recopilada por y alojada en G2.com.

Partially there are slow reaction times when accessing environments on the cloud depending on the cloud location where the environments are deployed. Reseña recopilada por y alojada en G2.com.

Great technology, continuous innovation, lots of flexibility, receptive to feedback and new ideas.

Performance and user experience is great - lots of customisation and branding options available to mirror our brand identity.

Excellent communication, top-notch team, could not ask for any more. Reseña recopilada por y alojada en G2.com.

Nothing to mention; support is outstanding, and I wish all software vendors were as receptive to legitimate feature requests as Heropa is. Reseña recopilada por y alojada en G2.com.

Heropa allows us to train partners on applications that are only available on MacOS... non trivial! I did extensive research into hands-on lab providers to easily spin-up macOS desktops and Heropa seems to be the only one out there. Their macOS lab capabilities are amazing - we can run both self-paced and instructor-led training on macOS desktops Reseña recopilada por y alojada en G2.com.

Would be great to be able to automatically record user sessions Reseña recopilada por y alojada en G2.com.

THe support is very quick and able to resolve issues quickly. Reseña recopilada por y alojada en G2.com.

Some of the menus on the dashboard could be less confusing. Reseña recopilada por y alojada en G2.com.

Heropa provides us with great way to train our employees. The hands-on labs are a great interactive format to keep learning interesting and engaging. The engineering team at Heropa have been super responsive to assist with our setup requirements. Reseña recopilada por y alojada en G2.com.

Nothing really. It’s been really reliable and just works. Reseña recopilada por y alojada en G2.com.

The support provided by Heropa is first-rate. They are quick with their responses and any issues are resolved in a very timely manner. Reseña recopilada por y alojada en G2.com.

The administrative UI is once in a while a little slow to respond to changes (for example, selecting checkboxes), but the Support team quickly responds if any issues arise. Reseña recopilada por y alojada en G2.com.

Their product and customer service are both great. Reseña recopilada por y alojada en G2.com.

Nothing! I've had no issues. Everything is fine... Reseña recopilada por y alojada en G2.com.

The support they offer is perfect, extremely responsive to all of our requirements. Reseña recopilada por y alojada en G2.com.

Nothing, I have been using Heropa for a year now. Any issue we have come across has been instantly seen to and nothing can be faulted. Reseña recopilada por y alojada en G2.com.