Pros y Contras de Heartland Retail

Customer Service. I mainly talk to Sarah and she does a great job and is very timely in her responses. Would like to see SB implement true chat at least during the day and 24 hour response when staff is not available. We have had very little down time. Reseña recopilada por y alojada en G2.com.

In the marketing material SB states that if the data is in the data base you can report on the data. This is not really true. I have found at least two cases where this isn't correct. Also, the system does not allow you to go back and correct a mistake after any type of transaction is completed. The reason give is for audit purposes. In my prior life I was a partner in a major accounting firm and as long as the software provides an audit trail this is not an issue. Wish they would add this function would save users a lot of time. Reseña recopilada por y alojada en G2.com.

El programa funciona bien para nuestro uso. Fácil de navegar, acceso rápido a la ayuda a través del chat y accesible en diferentes plataformas. Reseña recopilada por y alojada en G2.com.

El programa ocasionalmente presenta errores al realizar cambios o anular una transacción. No se vincula con la impresora estándar para recibos. Tienes que cerrar la transacción, buscarla, luego descargarla e imprimirla. Reseña recopilada por y alojada en G2.com.

I am most impressed with the ease of the reports. It really makes for a great analytical merchant! Reseña recopilada por y alojada en G2.com.

There only a few small things that I wish were different with multi-store use. The team seems to listen with the suggestions you give them so I have a feeling these will be worked out. Reseña recopilada por y alojada en G2.com.

We use Springboard as our POS system and it makes it easy to see the sales for each of our specific stores and pull data for each. The dashboard gives a quick and useful snapshot of the daily sales, margin, and ATV. It is also good for inventory tracking and makes transfers between our stores easy to track and monitor. The ability to save filtered reports for future use comes in handy often. Reseña recopilada por y alojada en G2.com.

Cost could be an issue for smaller companies and the integration of different settings could potentially run the monthly cost up. Reseña recopilada por y alojada en G2.com.

That I can have multiple vendors for one sku. In the book world ordering one title from various sources is very common and this allows me to do just that. Reseña recopilada por y alojada en G2.com.

When SB runs updates during working hours which slow down the system - a lot. Reseña recopilada por y alojada en G2.com.

Panel de control, informes, API abierta, así como la capacidad de discutir desarrollos futuros dentro de la plataforma. Reseña recopilada por y alojada en G2.com.

Falta de aplicaciones como Shopify que ya están integradas. Reseña recopilada por y alojada en G2.com.

El detallado vigoroso resalta, la cooperación y el respaldo de la organización. Extremadamente simple de aprender y personalizar. Permite suficientes habilidades para que los minoristas mantengan una buena relación con sus clientes. Integramos nuestra plataforma de comercio electrónico con Springboard, lo cual fue un gran esfuerzo tecnológico, pero ahora está terminado y funcionando bien. Reseña recopilada por y alojada en G2.com.

No tener nuestro código de barras constantemente visible o visible a través de la tarifa y no te da la oportunidad de incluir costos más allá de un segundo decimal. Reseña recopilada por y alojada en G2.com.

I like that entering orders is pretty seamless. I also like that in order to finish a sale the customer’s information must be saved. In past companies I’ve worked for this was an option you could bypass. With having it be mandatory it forces us to record our clientele more consistently. Reseña recopilada por y alojada en G2.com.

I wish that I could write a better description fir the labels but the format size won’t allow for it. I also do not like that it doesn’t cancel unused tickets, you have to manually does this later. Reseña recopilada por y alojada en G2.com.

One of the greatest things about Springboard is that everything is very easy to find and nothing is over complicated when trying to complete an action. Reseña recopilada por y alojada en G2.com.

We push items from Springboard into Bigcommerce to be sold on our website. Sometimes thing don't push correctly or at all. Reseña recopilada por y alojada en G2.com.

Spring board has a clean format that is easy to use and pleasing to look at. I used spring board at my retail job. Spring board tracks numbers year to year and displays this information in an easy to read way. Reseña recopilada por y alojada en G2.com.

There was not much I did not like about Spring board. For all the purposes I used Spring Board it worked quickly and effeciently. I really do not have any reasons to complain. Reseña recopilada por y alojada en G2.com.