Reseñas y detalles del producto de Fuel Cycle

Lo encuentro muy fácil de usar, y al mismo tiempo encuentro muchas opciones para trabajar. Realmente me gustan las respuestas y las soluciones que el sistema proporciona. El soporte al cliente también es realmente destacado, así que me parece muy agradable. Definitivamente lo recomendaría a otros. Reseña recopilada por y alojada en G2.com.

No he tenido aún la oportunidad de disgustarme con algo.

Quizás al principio sentí que había demasiada información en el sitio web, pero luego me acostumbré. Fue muy fácil de implementar una vez que supe más. Reseña recopilada por y alojada en G2.com.

I like that I have the ability to create whatever I want, and then there is the fuelcycle rep to double check my work and improve what I have built. Make sure it runs perfect. Support has been great from the contacts. Reseña recopilada por y alojada en G2.com.

Like all survey tools, there are sometimes issues with the quality of respondents. Here at Target we use our own survey pop. But when using Fuelcycles gen pop, looking at the raw data before it is cleaned is a lot. Higher quality respondents would be a big step up.

Easier way to take survey data and turn it into powerpoint charts or charts in excel would save me a ton of time. We do everything in powerpoint and excel. Having to manually copy and paste data and then create new charts is exhausting. Reseña recopilada por y alojada en G2.com.

Easy to use, self service style enables agility in research,supports so many different research methods-- both qual and quant. Having our Fuel Cycle community has enabled me to think more in terms of "what research would be best" vs "what research is feasible"... just about anything is feasible if you have your community set up effectively.

I use it ALL THE TIME. Reseña recopilada por y alojada en G2.com.

The way the discussion board comments cascade down isn't the most intuitive way to read a back and forth discussion-- however these usecases have been very few and far between.

I'm hopeful that there will be some generative AI enhancements on the horizon that will help me analyze the open-ended feedback in a more efficient way. Reseña recopilada por y alojada en G2.com.

It's helpful to be able to have access to our panel where we can talk to respondents in a timely manager. The upsides of using Fuel cycle is being able to do agile quant research. Also it's easy to be able to use Qualtrics in the platform to program/launch a survey. You can launch an actvitity as many times as you need to (great frequency). Reseña recopilada por y alojada en G2.com.

The imbalances that we have of using our panel at time, not really representative for gen pop. Results may be skewed when doing certain research. Reseña recopilada por y alojada en G2.com.

I love that we're able to reach a dedicated community of respondents and gather consumer insights so quickly and easily. It's been so great working with the Fuel Cycle team as well, the team is super responsive and helpful. Reseña recopilada por y alojada en G2.com.

I don't necessarily have anything I dislike about Fuel Cycle, also because I don't use it every day. My needs have all been met so far with the tool. Reseña recopilada por y alojada en G2.com.

La capacidad de recopilar múltiples perspectivas a través de muchas encuestas y actividades, lo que le permite verificar puntos de datos en cada actividad

Actividades y encuestas simples y fáciles de crear a través de integraciones de terceros

Soporte receptivo del equipo de éxito del cliente Reseña recopilada por y alojada en G2.com.

Algunas sugerencias para la mejora del producto:

- Forma más fácil de exportar todos los datos a nivel de panelista. Ahora mismo tengo que exportar manualmente las encuestas una por una y conectarlas en Excel/powerbi usando el nombre de usuario como índice. Si pudiéramos exportar todo de una vez más fácilmente, ahorraría mucho tiempo al usuario final.

- Capacidad de guardar configuraciones en las exportaciones de FC para que no necesites volver a ajustar tus variables cada vez que actualices (por ejemplo, excluir cuentas de prueba, guardar qué preguntas especificaste para la exportación, etc.) Reseña recopilada por y alojada en G2.com.

Friendly customer service very committed Reseña recopilada por y alojada en G2.com.

Training should be in-person, more lengthy and have more client hours included Reseña recopilada por y alojada en G2.com.

La eficiencia y calidad del trabajo. Reseña recopilada por y alojada en G2.com.

Nada en lo que pueda pensar en este momento para esto. Reseña recopilada por y alojada en G2.com.

The people at FC are very helpful and I enjoy working with them. Reseña recopilada por y alojada en G2.com.

There is a lot of 'hand off' from the onboarding to the day-to-day team where things have gotten lost in translation. Reseña recopilada por y alojada en G2.com.

I love being able to run as many research projects as we would like and go live with them very quickly, without having to rely on internal teams and work around their priorities and tasks. It is essentially an all-in-one platform: build your project, publish it, and email members to let them know that there are new activities on the community! Reseña recopilada por y alojada en G2.com.

There isn't much that I dislike. The only thing that has been a bit of an inconvenience is the inability to link quick poll activities in emails that get sent to members. Reseña recopilada por y alojada en G2.com.