227 Esper Reseñas
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I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemless provisoning for even less of a headache. We can ship the device direcetly to a customer without ever having to open the box. Reseña recopilada por y alojada en G2.com.
The custom roles can be hard to navigate at times, but with enough trial and error you will get the desired result. Reseña recopilada por y alojada en G2.com.
Ha sido genial usar la plataforma para gestionar más de 700 dispositivos. Ha sido un cambio radical en nuestras operaciones de monitoreo del uso de dispositivos en algunas de las áreas más remotas de Nepal y Uganda. Es muy fácil de usar. Reseña recopilada por y alojada en G2.com.
En este momento, hay una desconexión entre la información de uso de la aplicación y el sistema central. Sería genial tener una plataforma unificada donde puedas acceder a la información del dispositivo y la plataforma de datos. Reseña recopilada por y alojada en G2.com.
We were evaluating several device management systems for growing business need. Among the final candidates, Esper beat all others in every single aspect in which we evaluated and were interested in. Apart from that, the platform is able to deliver the functionality providing a smooth and straightforward experience.
The setup process was reliably easy and migrating from the trial to the full product was very smooth.
There are two aspects that I'd like to highlight of the product's UX:
The Esper console is very intuitive and straight-forward. This is much appreciated and something we don't take for granted, as many of the alternatives that we tried were seriously playing on another level in this regard.
The Esper provisioning process is as stream-lined as it can be. This is critical, especially for large fleets of devices. Operative costs are greatly optimized when having as little set-up and maintenance as possible as Esper is able to deliver.
I'd strongly recommend Esper for use cases where you want to maintain a fleet of devices, either for internal or external use. Reseña recopilada por y alojada en G2.com.
Esper provides a SDK API, which is interesting and appreciated. I'd welcome some of this functionality to be developed into the standard, SDK-less functionality that is able to be delivered with just configuration in the Esper console. Reseña recopilada por y alojada en G2.com.
Everything with Esper is just super easy, from setting up to deploying. That is what I like about this software. Reseña recopilada por y alojada en G2.com.
I have none so far on my current experience. Reseña recopilada por y alojada en G2.com.
Esper es muy fácil de usar. Permite controlar lo que aparece en la pantalla para los usuarios. También permite ser específico con ciertos usuarios que necesitan un poco más de autoridad para aplicaciones y funciones. Es fácil de usar para el usuario y es el método preferido para nuestro personal de planta. Nuestra empresa también va a obtener Esper para que otros departamentos lo usen para otras funciones dentro de la planta. ¡La integración y el soporte del dispositivo son excepcionales y muy simplificados! Reseña recopilada por y alojada en G2.com.
esper tiene tanta funcionalidad y soporte, realmente no puedes mejorarlo. Reseña recopilada por y alojada en G2.com.
I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and they by far had the best back end and support. Hope to have a long relationship with this company! Reseña recopilada por y alojada en G2.com.
Nothing really so far. Theres a few things they were missing in the back end but theres always a way to make it work. Reseña recopilada por y alojada en G2.com.
I do like how you can validate all the hardware information, including networking on the device. The remote connection ability works very well. We have even used it to locate a device that fell on the ramp of the highway buy seeing the closest location, then being able to activate and view the camera to see its position! Reseña recopilada por y alojada en G2.com.
Installing apps that update automatically from Google Play is a pain to do. I just deploy apps manually. Reseña recopilada por y alojada en G2.com.
The platform is user-friendly, reliable, and has streamlined our device management processes. Even when issues have arisen, the Esper team has been incredibly responsive, resolving concerns quickly and efficiently. Reseña recopilada por y alojada en G2.com.
Occasional Bugs: Like any platform, occasional minor glitches or updates may temporarily disrupt functionality, but the team is quick to address these Reseña recopilada por y alojada en G2.com.
Easy-to-use dashboard
customer support - especially 1 on 1 with Sudeep
used daily by CX and PMs
APi is great to work with ( integration)
easy to deploy new devices ( implementation) Reseña recopilada por y alojada en G2.com.
remote access requires data saver mode
the reporting module is inaccurate ( time delays)
unable to move groups Reseña recopilada por y alojada en G2.com.
