Reseñas y detalles del producto de Engage Hub

This AI platform helps our customers to receive better service and operate way more efficently. There are many messaging apps that are available for our team and our clients to use. Reseña recopilada por y alojada en G2.com.

The search features are slow and often fail to help you find what you need in the chat. Documents and images are not easily stored to be accessed by the team or the customer. Reseña recopilada por y alojada en G2.com.

I like how the platform allows us to customize communication for each individual customer. Reseña recopilada por y alojada en G2.com.

I dislike certain automation features as several customers have reported they receive too many messages. Reseña recopilada por y alojada en G2.com.

Today's world need more communication between application and customer. A simple transaction needs many ways for confirmation or notification to user . For example a mail to user and a message to user and a notification of the specific application to user.

As Engage Hub helps to get personalize and and use them to give a meaningful usage to customer.

It helps the application to get better engagement and usage from customer to application they are using. Reseña recopilada por y alojada en G2.com.

It store some personalize data of user . sometimes the bank details like account number and card numbers Even though it is secure enough but in today's world it should consume less personalize data possible and it should give user a permission to accrue it.

Because once customer's trust is broken then application is noway going to be successful and it is most important thing for a third party vendor which handle communication between user and application.

Another thing it should not use one application user data to other application user data. A simple transparency is needed while working in any of user's data and if you mix user data of one application to other then it can backfire you many ways . Reseña recopilada por y alojada en G2.com.