The website layout is easy to read and customer service reps are helpful. Reseña recopilada por y alojada en G2.com.
Overall the website is extremely user-friendly. There really isn't anything I dislike about it. Reseña recopilada por y alojada en G2.com.
Signing employees up is simple, just a few steps Reseña recopilada por y alojada en G2.com.
The reports need to be more specific for me to use to my advantage. For example I need a report on all employee that waived benefits. I can't easily find this. Reseña recopilada por y alojada en G2.com.
It is very user friendly - Also I am a visual learner (they give a great introduction to the EASE program) and they provided me with a Ease Enrollment Guide - I have used it often - however our insurance reps can usually assist us within seconds if we have a question or problem. Reseña recopilada por y alojada en G2.com.
On occasional I felt that an entry or update that I made into EASE was not accepted, stored, or entered - you can tell that I am having trouble with lack of wording and I had to think hard on what do I dislike. I will go back in and check sometimes the information is there. Or I cannot find it. User error in most instances - but I can put a note on my entry and our reps can see the notes - and will confirm receipt of update by notification on our company email address. Reseña recopilada por y alojada en G2.com.
The ability to track all of our clients employees/enrollments; even if the client doesn't use it. I wouldn't want to be responsible for ACA reporting without it. LOVE the Ease Connect+ Reseña recopilada por y alojada en G2.com.
I don't think there are any downsides of using Ease. It only helps our day to day business.
Improvements are happening constantly. Reseña recopilada por y alojada en G2.com.
Constantemente añadiendo nueva funcionalidad, configuración EDI sin esfuerzo con algunos transportistas, interfaz simple Reseña recopilada por y alojada en G2.com.
Falta de personalización disponible en muchas áreas del sistema, incapaz de soportar la función de chat en vivo entre empleador y empleados. Reseña recopilada por y alojada en G2.com.
I love that the focus is not only on ease for the client, but also the brokers. Reseña recopilada por y alojada en G2.com.
There is so much that ease can do that it can be overwhelming at times. Reseña recopilada por y alojada en G2.com.
The ease of keeping track of time off requests is so handy! Employees can log in and view time used and time still available and also see what their insurance benefits are as well.
It's a time saver for any HR Manager! Reseña recopilada por y alojada en G2.com.
I wish we could integrate it with our current accounting/payroll software Reseña recopilada por y alojada en G2.com.