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User friendly and easy to understand. As an administrator, I appreciate that there area links for each benefit to refer to. Reseña recopilada por y alojada en G2.com.
Some employees refuse to or don't have an email. This is where the employee will need help with enrolling in their benefits if they are not tech-friendly. Reseña recopilada por y alojada en G2.com.
Easy to navigate. Info is retractable at any given time Reseña recopilada por y alojada en G2.com.
Sometimes employees are left in a pending status when they have completed onboarding process. Reseña recopilada por y alojada en G2.com.
Es muy fácil de usar y navegar. Reseña recopilada por y alojada en G2.com.
Deseo poder configurarlo para recibir notificaciones por correo electrónico solo cuando haya un cambio en la cuenta de nuestra empresa. Reseña recopilada por y alojada en G2.com.
I used to have to send emails to our insurance people to add or terminate employees, being able to do it myself is much more convenient and it reminds me what information they need from me to get my staff taken care of. Reseña recopilada por y alojada en G2.com.
The search for employees is a bit different, I can't remember if I am supposed to use the Return key or use the mouse to click the magnifying glass icon start my search. Reseña recopilada por y alojada en G2.com.
Integrates with all of our insurance carriers saving time and reducing opportunity for error. Interface is easy to understand and very user-friendly. Easy to administer once set up. Reseña recopilada por y alojada en G2.com.
Terrible phone support. I have been kept on hold anywhere from 15 minutes to over an hour! Reseña recopilada por y alojada en G2.com.
The ability to bring enrollments, new employee job offers, and onboarding is a life changer. The ability to house all employee history is one place is so wonderful for any discrepancy concerns and ACA reportiong. Reseña recopilada por y alojada en G2.com.
If you really leverage their robust system, as we do, you may run into some features that just don't work quite right or are absent. You can request for a feature to be built, but if there isn't a ton of demand, it may take months or never get built at all. Reseña recopilada por y alojada en G2.com.
The ease of use and functionality; being able to keep up with the information and offering benefits at required. Reseña recopilada por y alojada en G2.com.
I do not dislike anything about EASE; the system does what is needed, Reseña recopilada por y alojada en G2.com.
The ease in working the system and having the technical support always available when needed. Reseña recopilada por y alojada en G2.com.
Not a dislike, but was hoping to have file feeds available for Blue Cross Blue Shield of Louisiana in the future. Reseña recopilada por y alojada en G2.com.
Seeing all the employees selected on one page along with all the deductions altogether The ease of enrolling in benefits. Reseña recopilada por y alojada en G2.com.
Can't seem to scroll down on the page when setting up an email to send an employee, the paying the invoice part, don't know how to add a job title.... Reseña recopilada por y alojada en G2.com.
