I like that the portal is super user friendly and easy to navigate. Reseña recopilada por y alojada en G2.com.
I don't like that we don't have direct phone lines for different departments. (ex. integrations, payroll, reporting) Reseña recopilada por y alojada en G2.com.
Look of the site and ease of use for employees Reseña recopilada por y alojada en G2.com.
Some items seem to be very touchy. For example if you make a change it does not always carryover. Also it is frustrating that term forms do not populate for groups. Reseña recopilada por y alojada en G2.com.
Everything is in one place for the employees. And various documents can be added for employee review/acknowledgement. Reseña recopilada por y alojada en G2.com.
Nothing really, other than hoping it could connect with all carriers automatically. We only have one carrier that is updated through Ease. Reseña recopilada por y alojada en G2.com.
Most all the information is in one place to manage the benefits Reseña recopilada por y alojada en G2.com.
Most insurance carriers are NOT on direct integration so there is many man hours processing service work- adding/deleting employees from plans.
It is very time intensive uploading groups to Ease if they have multiple lines of coverage and larger employee groups. Reseña recopilada por y alojada en G2.com.
The simple way things are done, easy to follow. To complete enrollment for employee benefits is one of the easiest that I have had to deal with. Also, the integration with the ancillary carriers is nice when things are working properly and we don't have a disconnect. Reseña recopilada por y alojada en G2.com.
The changes to the system with out letting us know. When you are doing the integration with some of the insurance carriers and the payroll companies can be very cumbersome at times. Reseña recopilada por y alojada en G2.com.
Easy access for employers, employees, and brokers
Checklist access to the list of changes made by employers/employees.
There are plenty of resources for new users.
Employees are able to use the Ease app as a all-in-one resource for their benefits
Ability to manually input plans, especially convenient for 100+ groups that may have custom benefits set up. Reseña recopilada por y alojada en G2.com.
Reports can only be generated in CSV-styles
There is a bit of a learning curve in the system, especially for employers
Employees need to take a picture of physical ID cards, but are not able to upload downloaded copies of ID's (e-copies)
Direct-to-carrier connections are limited to ancillary products Reseña recopilada por y alojada en G2.com.
La facilidad es un sistema simple con muchas integraciones que hacen que los procesos sean más sencillos. Nos encanta que el costo de la plataforma sea muy bajo y que se integre con nuestras aseguradoras y la plataforma de nómina. Esto reduce significativamente la cantidad de tiempo administrativo dedicado a la administración de beneficios y nómina, permitiendo que nuestros equipos se concentren en la estrategia. Reseña recopilada por y alojada en G2.com.
No nos gustan las herramientas para firmas de documentos, no se pueden descargar versiones firmadas de los documentos, solo un informe que dice que el documento ha sido firmado por sus empleados. Reseña recopilada por y alojada en G2.com.