Reseñas de EdAssist y detalles del proveedor

Asegúrate de enfatizar a tus empleados que tendrán ayuda para navegar sus beneficios si están teniendo dificultades y tienen impresiones con guías paso a paso. Esto es algo que mi empresa había ofrecido cuando apliqué y lo aprecié, ya que había mucho que revisar y considerar en cuanto a mis beneficios y acceso a servicios al incorporarme a Bright Horizons. Reseña recopilada por y alojada en G2.com.

Todos mis beneficios como empleado estaban bastante bien organizados en un solo lugar. Aunque a veces la redacción podía ser un poco confusa y sentía que había momentos en los que pasaba más tiempo del necesario buscando cosas, se ve limpio y organizado una vez obtenido. Cuando un empleado de BH necesita información sobre sus beneficios, en su mayoría está todo en un solo lugar. Esto lo hace más fácil que encontrar el tiempo para simplemente llamar y esperar para hablar con alguien que tenga la información para ti, especialmente si tienes un horario de trabajo/vida muy ocupado, como muchos de nosotros en el campo. Reseña recopilada por y alojada en G2.com.

DO NOT waste your time and complain to your company about what a scam this program is. I know I will Reseña recopilada por y alojada en G2.com.

EdAssist makes it extremely difficult to receive tuition reimbursement by taking days-weeks to respond to documentation submitted, and then continuously asking for more information stating the valid documentation is not detailed enough. Finally, by the 60 mark when you've submitted several proofs of payment, grade, etc. it is now past the deadline and your small tuition reimbursement is now denied. I have realized it is intentional to make it extremely difficult for Ed Assist/your company to NOT pay. This is NOT a good look on Ed Assist OR your company. What is the point of offering tuition reimbursement if it does not work?? Absolute scam. Reseña recopilada por y alojada en G2.com.

EdAssist is solving the problem of encouraging and offering a platform for Employers to incentivise further education. However EdAssist does their best to not honored their end of the deal. Reseña recopilada por y alojada en G2.com.

They seem to intentionally delay payments for tuition reimbursement, always needing another detail they didn't ask for previously. Every interaction takes weeks, so tuition payments wind up taking months. Really annoyed that our university decided to use them for tuition disbursements. Reseña recopilada por y alojada en G2.com.

In theory, the benefit is that they will streamline tuition payments. Unfortunately, that's not what's happening in reality. Reseña recopilada por y alojada en G2.com.

The entire experience is not customer-centric. They do not care about their end-user and they clearly do not have internal processes that are clear to their own employees. Reseña recopilada por y alojada en G2.com.

I am trying to resolve and be reimbursed for my 3.8 GPA at a top 20 business school, but I have yet to be reimbursed. Reseña recopilada por y alojada en G2.com.

They are interested in wearing you down so much that it starts to seem worth it to simply give up on claiming the benefits. Reseña recopilada por y alojada en G2.com.

Count on an uphill battle Reseña recopilada por y alojada en G2.com.

Reveals how sad humanity can be. Reseña recopilada por y alojada en G2.com.

The interface is terribly unfriendly. Fees cannot be organized in a logical way, and tuition and technology fees have to be listed under a course as if they were "course related," though they are not listed as such by the university. This has caused much confusion. Often times, reimbursement filings are rejected because of personal preferences on the end of the EdAssist employees. If they don't understand a particular receipt or bill, it is sent back, adding days to the process. Explanations on how to claim fees are unclear and difficult to locate on the website. Response time is also often slow, taking up to a week in some cases. Reseña recopilada por y alojada en G2.com.

Read the fine print, ask lots of questions, and adequately train your employees before implementing this software. Expect delays and complications with applications and approvals. Once the approval goes through, though, the payment process is smooth. Reseña recopilada por y alojada en G2.com.