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437 Document360 Reseñas
Sentimiento General de la Reseña para Document360
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Document 360 es un software muy amigable para principiantes. Fácil de manejar. También tiene muchas características. Reseña recopilada por y alojada en G2.com.
el formato, el espaciado es lo que se necesita mejorar Reseña recopilada por y alojada en G2.com.
I find the article level versioning feature very helpful to keep a track on all the changes made in an article. D360 is very convenient to use, didn't take much time to learn the product. Also, the support is excellent. Reseña recopilada por y alojada en G2.com.
Nothing that I can remember in specific. Reseña recopilada por y alojada en G2.com.
User-friendly and articles can be created with a WYSIWYG editor. Customer Support is very attentive in fixing issues. Gives access to offer recommendations and multiple users can upvote implementations that continue to improve Doc360. Schedule customer relationship calls to make sure everything is going ok and if there is anything that they may assist with plus informing of newly updated features. Reseña recopilada por y alojada en G2.com.
Nothing to dislike at the moment. Projects are divided between public and private but they have things in development on their road map. Word documents don't always format exactly so some review is needed before publishing. Reseña recopilada por y alojada en G2.com.
A mixed knowledge base allows one to maintain both Public and Private content in a single project. Analytics helps to keep a track of Article performances. Reseña recopilada por y alojada en G2.com.
The editor could have more options. Minor bugs have to be fixed. Reseña recopilada por y alojada en G2.com.
- The ease of use of the platform.
- The support via live chat is very responsive (usually a few minutes) and has always gotten back to me with solutions.
- Price is very competitive compared to other platforms.
- The platform has been evolving for the best in the past two years with tons of new features and improvements.
- The Intercom integration is very handy as is allows our users to search our documentation directly from our software. Reseña recopilada por y alojada en G2.com.
Two years ago I would have had a list of areas that could be improved but at the moment given all the improvements they've made the platform offers everything we need from a documentation manager. One thing I'd like to see included though is a way to automatically delete unused media files like images. This is not an issue for us at the moment but as our documentation grows I'd like to be able to do this automatically. Right now the process is manual. Reseña recopilada por y alojada en G2.com.
Ease of setup, well organized and a plethora of useful features, such as versioning, reader groups, self signup and mixed accesses. Reseña recopilada por y alojada en G2.com.
Because it is a complete application, the setup sometimes can be a little scary. Reseña recopilada por y alojada en G2.com.
Document360 is loaded with valuable features right out of the box, no coding or customizations needed. Side bar table of contents, dark mode, and read time are some of my favorite features. Reseña recopilada por y alojada en G2.com.
No issues so far, any items I've had trouble with are addressed by the support team (timely responses) and the feedback forum, which allows customers to submit and vote on enhancements. Document360 listens to customers. Reseña recopilada por y alojada en G2.com.
Me encantó la variedad de videos tutoriales que hicieron muy fácil establecer una comprensión de nuevas oportunidades para hacer crecer una nueva empresa. Junto a esto, la optimización del cliente me permitió personalizar mi experiencia, permitiendo un toque personalizado que no está fácilmente disponible en sitios similares. Reseña recopilada por y alojada en G2.com.
el único inconveniente es la cantidad de conocimiento en la aplicación, que puede ser abrumadora Reseña recopilada por y alojada en G2.com.
Siendo un redactor de contenido creativo, el portal de base de conocimientos allí es una de mis características más queridas. No solo me permite escribir y editar libremente, sino que también ayuda con la revisión y el análisis de contenido por parte de mis compañeros en un momento posterior. Al mismo tiempo, la función de guardado automático ha sido un salvavidas en innumerables ocasiones. Reseña recopilada por y alojada en G2.com.
Creo que sería realmente genial si también tuvieran una aplicación, pero eso es lo único que me molesta. Reseña recopilada por y alojada en G2.com.
It was really straightforward to set up and populate. The interface is very intuitive and the initial guides built into the software are really helpful. The customer service that backs this up is exceptional. They're very responsive to any questions and were happy to help us choose the right plan. This continues with regular meetings (if you want) keeping you informed of new features. I get the impression it's constantly being worked on and very much in response to customer feedback. Reseña recopilada por y alojada en G2.com.
It would be good if it could be integrated into more third party apps. Reseña recopilada por y alojada en G2.com.
