Reseñas y detalles del producto de ClearPoint Strategy

The best two parts of ClearPoint Strategy are the ease of administrating the system and the quality of customers. As a non-IT administrator of our ClearPoint account, I am easily able to manage and build our dashboard within ClearPoint. I really appreciate how responsive ClearPoint is to help tickets and teaching me how to do the things that I can't to. Reseña recopilada por y alojada en G2.com.

There are two primary issues with ClearPoint. The first is the limited ability to customize security and access settings for different types of users. The second issues is how the data loader is built which makes it difficult to connect with entreprise data systems. Reseña recopilada por y alojada en G2.com.

ClearPoint permite muchas oportunidades para ingresar, rastrear y ver datos y métricas clave. Con ClearPoint, puedo consultar fácilmente el estado de ciertas métricas y profundizar en los datos cuando sea necesario. Reseña recopilada por y alojada en G2.com.

El método de ingresar los datos en ClearPoint es un poco engorroso y no tan rápido e intuitivo como me gustaría. Reseña recopilada por y alojada en G2.com.

Unquestionably the best part of ClearPoint are the people that work they and the way they have fostered a culture that is centered around providing an exceptional customer experience. The amount of help you receive from the ClearPoint for any minor issue is incredible. They will bend over backwards for you. The support feature of this organization is top quality. Not only do they have the live support feature that can be used to chat with the ClearPoint team, they also have a robust support site with enough information that a first time user could figure out most everything by self educating. Reseña recopilada por y alojada en G2.com.

At times, the software itself can be slow or have bugs- but they always work rapidly to patch and fix any issues that the end user might have. They also go above and beyond to make sure that you are inconvenienced in the most minor way possible if there is ever an issue. For example, if there is a bug that prevents you from doing something on your end, they take care of it on their end for you. They also continually roll out upgrades to the system. Reseña recopilada por y alojada en G2.com.

Clearpoint helps keep everything organized, and is easy for everyone to learn and use. The scorecards are easy to maneuver and the organization makes it easy to keep track of business among multiple office locations. Reseña recopilada por y alojada en G2.com.

It can be difficult to edit and change things on your own, some editing options are a little difficult to find or understand. If you are not very tech savvy, it can be intimidating when trying to change something on your own - but the support staff is very helpful. Reseña recopilada por y alojada en G2.com.

Ease at which it can be designed and modified to meet personal tastes. Very user friendly, especially with the available tutorials. I don't like having to ask for help, so it is nice that I can find answers on my own to get done what I want to do with it. I especially love the custom fields. Reseña recopilada por y alojada en G2.com.

I am not a huge fan of the maps - but that could just be my inexperience in creating them. If I really want to know how, there are plenty of tutorials to assist me. Reseña recopilada por y alojada en G2.com.

El potencial que el sistema permite cuando se trata de estructurar un marco de Planificación Estratégica. Su versatilidad como herramienta de seguimiento. Reseña recopilada por y alojada en G2.com.

Los gráficos y versiones limitadas de gráficos. Hay varios tipos de medidas de rendimiento que son difíciles de mostrar con el tipo de gráficos disponibles. (ejemplo: cuando estamos midiendo un tipo Sí/No o un tipo Logrado/No logrado). Reseña recopilada por y alojada en G2.com.

ClearPoint's greatest strength is the flexibility of its software tool, which is able to expand as our organization's approach to strategy management matures. ClearPoint knows that the power in strategy management is not in the data collection and reporting, but in the action planning in response to the data and the software platform is robust enough to capture the entire strategy and execution process. Reseña recopilada por y alojada en G2.com.

I wish that we could afford to give more users access to this platform but are limited by the user subscription licensing model. It will be a challenge to scale this tool to our school district as we efficiently manage our community's financial resources. Reseña recopilada por y alojada en G2.com.

ClearPoint es una solución de planificación estratégica muy fácil de usar con muchas capacidades. Pero igual de importante es el nivel de servicio que la empresa ofrece. Como alguien que está en una industria de servicio al cliente, espero y reconozco la excelencia en el servicio. El equipo de ClearPoint ofrece precisamente eso. Son increíblemente receptivos y realmente se interesan en comprender las necesidades y objetivos del cliente. Su impulso para ayudar a sus clientes a tener éxito no termina con la incorporación inicial del software. Reseña recopilada por y alojada en G2.com.

¡No hay nada que no me guste del software ClearPoint Strategy! Reseña recopilada por y alojada en G2.com.

ClearPoint Strategy is really intuitive - both from an and end-user and as the administrator. I also really like that the product is self-contained and cloud based. Reseña recopilada por y alojada en G2.com.

There is an understandable limit to the customization capability - however, it is less of a dislike and more of a constraint. Reseña recopilada por y alojada en G2.com.

Me encanta que todo esté en un solo lugar para ver métricas, iniciativas, gestión de proyectos y más. Reseña recopilada por y alojada en G2.com.

Puede ser un desafío copiar y pegar cuando no hay cambios. Reseña recopilada por y alojada en G2.com.