Reseñas y detalles del producto de CampDoc

CampDoc was designed with camps in mind, so it's built asking all the questions we need answered. The software does all that I need it to do to enroll campers, and keep their information organized. The best part of CampDoc however, is their staff. They are always very responsive and just about the friendliest crew you'll ever cross paths with. Reseña recopilada por y alojada en G2.com.

The one challenge with CampDoc - sometimes the reports or finding the right report can be confusing. And the way it lists campers who have attended for multiple years shows up sort of wonky, but any time I've had any confusion, the CampDoc folks either showed me what I was looking for, or in one case actually built a custom report for me. Reseña recopilada por y alojada en G2.com.

CampDoc listened to our needs and complaints regarding our previous software. Then the implementation team took this data to provide us with a solution that addressed these concerns while making it easy to use for parents and staff. Every question or concern has been addressed quickly and cheerfully. We feel our organization and camper data is safe and compassionate hands with CampDoc! Reseña recopilada por y alojada en G2.com.

I wish I had asked for a meeting with my implementation team and the sales staff member who set up our account. I think that would have made the process a little easier for us. Otherwise, these last few months have been smooth sailing. Reseña recopilada por y alojada en G2.com.

CampDoc es muy fácil de usar tanto para nuestro personal como para las familias del campamento. En comparación con los formularios en papel que solíamos usar, CampDoc nos ha ahorrado cientos de horas de tiempo del personal. Reseña recopilada por y alojada en G2.com.

Nada destaca como una gran desventaja. El personal de CampDoc es muy servicial, la plataforma es fácil de usar y agradezco saber que la información de los campistas está segura. Reseña recopilada por y alojada en G2.com.

We have been working with CampDoc for 5 camp seasons now, and cannot speak highly enough about how much of a positive impact CampDocs has made on the efficiency and capabilities of the system. From the automation of emails to parents, to the safe collection of medical records, to the convience of sign-in & out - CampDoc makes our camp program run smoothly and gives us more time to be physically present during the camp day instead of bogged down in paperwork. We originally only used the CampDoc system for our summer camp program, but we have now been using it year round for all all of our programs that require health & medical record collection. The system is easy to learn and CampDoc provides tons of online tutorials, virtual training sessions and on hand customer service support. Activing the system is very simple, easy and straightforward and the support team is always there to help during this process. The best factor about CampDoc is that it is able to be intergrated between multiple organziations - we have a partnership program with another local camp and we are able to share information on campers across both of our camp programs easily. Additionally, families love the fact that is mulitple camp programs in an area use the CampDoc system a lot of their information carries over from camp to camp and makes it so much more conveinent for them. Reseña recopilada por y alojada en G2.com.

My only dislike is regarding that medical records uploaded by families still need to be manually reviewed - I would love for the system to be able to do it, but dont think that is possible without the use of AI. Reseña recopilada por y alojada en G2.com.

La riqueza de información que podemos recopilar utilizando la plataforma es muy útil. Y las funciones de asistencia con contactos de confianza nos permiten tener una forma segura de rastrear a nuestros campistas y fácil de usar para propósitos de registro de entrada y salida. El proceso de importación de datos es fácil e intuitivo, una vez que le coges el truco. Reseña recopilada por y alojada en G2.com.

2 áreas de mejora: Me gustaría que el Contacto de Confianza se incluyera en las preguntas del perfil general, en lugar de estar separado. Algunos padres se confunden y piensan que su perfil está completo, pero aún faltan los contactos de confianza que son necesarios para el registro de entrada/salida. También me gustaría una manera más fácil de usar la función de asistencia ANTES del primer día de campamento para capacitar mejor a nuestro personal. Podemos crear una cuenta de prueba para este propósito, pero se agradecería una manera más fácil. Reseña recopilada por y alojada en G2.com.

For our camp, the most helpful features of CampDoc were to be able to collect all of our camper's personal and health info online, to be able collect signatures online and to be able to pull reports in whatever format we needed. The reporting function is very easy to use and allows us to get information in any sort of format that we want it. This was a huge improvement for us in terms of efficience, communication and safety. Reseña recopilada por y alojada en G2.com.

Honestly I there isn't anything I've discovered yet that I can say I dislike about CampDoc. We're very happy to work with them! Reseña recopilada por y alojada en G2.com.

First and foremost, the customer support has always been quick, responsive, and so helpful. I also love the breadth of reports that can be pulled to learn more about campers and camp families. During the run-up and midst of the camp season, I have CampDoc open and use it several times a day. Reseña recopilada por y alojada en G2.com.

I wish it was easier to pull up information based on camper parent/caregiver. I believe I can pull them up using their email, but if I don't know it off the top of my head, it's hard to find a camper using their parent/caregiver's name Reseña recopilada por y alojada en G2.com.

Our organization has used CampDoc for multiple years to handle our medical paperwork. This year we are begining to use CampDoc for registration as well. In this transitionary period, the staff at CampDoc has been nothing but helpful. I love that how CampDoc has assigns each organization their own support team, so I always know who to get in touch with when problems arrise. Reseña recopilada por y alojada en G2.com.

The biggest problem our organization has run into with CampDoc is that they do not allow customers to cover part of the processing fees for transactions. However, we have been told that this feature is in the works, and are hopeful that it will be avaible in the future. Reseña recopilada por y alojada en G2.com.

SchoolDoc es fácil de usar, y me encanta que puedo personalizarlo para adaptarlo a las necesidades de nuestra población escolar única. El personal es muy servicial respondiendo preguntas y asistiendo de manera expedita. La nueva herramienta de comunicación Bugherd ha facilitado la comunicación para actualizaciones y la adición de nuevo contenido al Perfil de Salud. Me gusta la nueva Plantilla de Registro de Salud Conductual. Reseña recopilada por y alojada en G2.com.

Sería útil en mi práctica si hubiera un temporizador configurado o una opción para ingresar cuánto tiempo duró un encuentro con un estudiante mientras estaba bajo mi cuidado, como en el nuevo Registro de Salud Conductual. Reseña recopilada por y alojada en G2.com.

Staff are very responsive when I have questions and have been super helpful as I have been learning to set up the platform for the first time. Reseña recopilada por y alojada en G2.com.

Sometimes the platform is not super straightforward, but that is an issue I experience very infrequently. All issues have been resolved by reaching out to the team I work with (shoutout Amas, Jesse, and Jorge!) Reseña recopilada por y alojada en G2.com.