Able to do notes without a glitch. Able to schedule patient simultaneously. The notes are extensive, but the detailing is good and the great thing about it is there are alerts for progress reports due.
Poor or missing customer service - when you have a problem or question, they respond slowly or not at all. Available FAQ's and help database info typically don't address questions that you have after using it for a while. Then we had an incident in...
I like that it is so easy to use. I really like the new Analytics section.
- Reports can be inaccurate - Not as user friendly for PTs during notes - Difficult to delete notes - Lots of bugs with scheduling, meetings - Difficult to scan and attach files - Not able to use on Google Chrome
Able to do notes without a glitch. Able to schedule patient simultaneously. The notes are extensive, but the detailing is good and the great thing about it is there are alerts for progress reports due.
I like that it is so easy to use. I really like the new Analytics section.
Poor or missing customer service - when you have a problem or question, they respond slowly or not at all. Available FAQ's and help database info typically don't address questions that you have after using it for a while. Then we had an incident in...
- Reports can be inaccurate - Not as user friendly for PTs during notes - Difficult to delete notes - Lots of bugs with scheduling, meetings - Difficult to scan and attach files - Not able to use on Google Chrome