We have used the system for 3 years now and it's so easy for us as admin and for the user. I love the fact we can drill down in history to view who made the changes.
Very disappointed in the support and program capability from Benefitfocus. We have been a customer for 5+ years and trying to get support from them is horrible. You will have a different account manager every couple of months who knows nothing about the...
Ease of working through requirements to get projects done
Overall I am satisfied with the product.
We have used the system for 3 years now and it's so easy for us as admin and for the user. I love the fact we can drill down in history to view who made the changes.
Ease of working through requirements to get projects done
Very disappointed in the support and program capability from Benefitfocus. We have been a customer for 5+ years and trying to get support from them is horrible. You will have a different account manager every couple of months who knows nothing about the...
Overall I am satisfied with the product.