# What makes 8x8 Contact Center different than the other providers?



##### Post Metadata
- Posted at: almost 7 years ago
- Net upvotes: 2


## Comments
### Comment 1

8x8 Contact Center is the only collaborative contact center solution in the world, extremely high value by unifying team messaging, video conferencing, interaction routing, IVR, Dialer, Customer Experience Analytics, and usage minutes all built on a single platform.  

8x8 Contact Center is the only provider to fully unify team and 1:1 messaging and video conferencing with the contact center solution. This enables the contact center agents to have easy access to message their supervisor, other team members (if permitted), a help desk, or any necessary people or groups within the organization. Additionally, if the contact center needs to meet with or coach agents in remote locations or working from home, the agent can meet with their Supervisor through the same interface used to interact with customers. The list is very long and worth a conversation, give us a shout to hear more and see what we're all about. 

##### Comment Metadata
- Posted at: almost 7 years ago




## Related Product
[8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews)

## Related Category
[Contact Center Workforce](https://www.g2.com/categories/contact-center-workforce)

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