# What is the ServiceNow now platform?

What is the ServiceNow now platform?

##### Post Metadata
- Posted at: about 4 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The ServiceNow platform, often referred to as the &quot;Now Platform,&quot; is designed to help organizations streamline their operations, automate routine tasks, and improve the delivery of services across various departments, including IT, human resources, customer service, and more. 

##### Comment Metadata
- Posted at: over 2 years ago
- Author title: Team Lead - Messaging IT Infrastructure Services 



### Comment 2

Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees working  within the organisation.

##### Comment Metadata
- Posted at: about 3 years ago
- Author title: Student at gyan ganga institute of technology &amp; sciences




## Related Product
[ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## Related Category
[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)

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