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Cliff L.
CL
Technology Director
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What is the biggest negative of the platform?

For someone on the fence, what is the most frustrating part?
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Dale M.
DM
Communications Manager at Plumas District Hospital
0
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation team are great. Our CSM is just okay, and I feel that I know more about the ins and outs of the platform than they do. The support team is just okay, but they are available 24/7. It feels fairly hands off, once you finish implementation. Cannot pull survey reports into Excel or CSV at this point in time.
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DE
Digital Marketing Director
0
text review requests sent from rep.com is not yet an option
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Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin
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