The Observe.AI platform inherently enables greater efficiency of quality audits. By allowing users to see call transcripts, specific points of interests on calls, and evaluation forms in a single screen, Observe.AI enables a faster auditing process that is also more accurate.
The best way to use this tool to have more accurate and quality results in a short matter of time is having a job like mine as quality assurance analyst.
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on a 30 billion-parameter contact center large language model (LLM) and the most accurate G
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