What is Salesforce customer community?

Salesforce customer community is a platform that allows businesses to connect with their customers and provide them with personalized and self-service experiences. With Salesforce customer community, customers can access knowledge base articles, live chat, feedback, and social media channels to get answers to their questions, share their opinions, and interact with other customers. Salesforce customer community also helps businesses to reduce support costs, increase customer satisfaction, and build loyalty and trust.