What is Issuetrak used for?

Issuetrak is used by organizations to track tickets at their help desk, whether for internal IT requests or external customer support requests. A number of industries and departments use Issuetrak software for various ticketing processes, including asset tracking in manufacturing, IT, or healthcare, custom reporting in government contracting, or onboarding in HR departments. At-a-glance dashboard metrics and workflow/task management are customizable and help organizations stay on top of ticket resolution.