What is Dynamics 365 Sales used for?

Lead management: Capturing and nurturing leads, assigning them to sales representatives, and tracking their progress through the sales funnel. Opportunity management: Tracking sales opportunities, managing sales stages, and forecasting potential revenue. Account management: Managing customer accounts, tracking customer interactions, and identifying upselling and cross-selling opportunities. Sales pipeline management: Visualizing the sales pipeline, identifying bottlenecks, and tracking sales performance. Sales forecasting: Predicting future revenue, setting sales targets, and measuring performance against goals. Customer relationship management: Building and maintaining strong relationships with customers through personalized interactions and targeted marketing. Sales automation: Automating repetitive tasks, such as email campaigns and appointment scheduling, to increase efficiency. Integration with other Microsoft products: Seamlessly integrating with other Microsoft products, such as Outlook, Teams, and Office 365, to improve productivity and collaboration.