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What is cloud based contact center?

What is cloud based contact center?
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In the Cloud Contact Center, all server resources are located at the service provider. To connect, the customer only needs a computer and Internet . Operators can be located in different locations: office, regions or at home. Fast connection and minimal capital costs are important advantages of the Cloud Contact Center.
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Bright Pattern is the leading AI-powered, omnichannel contact center platform trusted by over 500 customers across 26 countries. Recognized for the fastest deployment time and highest ROI in the indus
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