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Lokesh K.
LK
Business Analyst Intern at Lead Squared || MBA : - Specializing in Operation and Human Resource || Computer Science Engineer
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what is best use of this CSB in CRM industry

like customer query solution tracking
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Rajat K.
RK
Solutions Architect | B2B Saas | CustomerSuccess | Customer Enablement
0
CSB helps in segmenting, tracking, touch basing the customers with the most accurate data points. It is customizable so the thresholds are configured and decided by you. Given the right set of data, CSB can alert you at the most accurate time for reaching out to customers. You can also track the usage pattern if you have the data coming in, simple derive the product adoption as well.
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Swagata K.
SK
0
CustomerSuccessBox comes post sales to help you retain your customers. Through the platform you can get insights on how your CRM users are using the platform, whether they are in risk and as CSM what you need to do to ensure they keep using your CRM platform
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About CustomerSuccessBox

CustomerSuccessBox is an AI powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for
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