# What is Autotask Professional Services Automation (PSA) used for?

What is Autotask Professional Services Automation (PSA) used for?

##### Post Metadata
- Posted at: almost 3 years ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

Autotask Professional Services Automation (PSA) is used to streamline and manage IT service delivery and business operations. It helps organisations track projects, manage tickets and service requests, automate workflows, handle billing and invoicing, and gain visibility into resource utilisation and profitability.

##### Comment Metadata
- Posted at: 9 months ago
- Author title: Cyber Security Engineer



### Comment 2

A tool (CRM plus ERP Module) specifically designed for the Managed IT Service Providers (MSPs). This tool not only helps in capturing the long term contracts and short term projects for revenue recording but also to track project task and collaborations within project and engineering teams. 

##### Comment Metadata
- Posted at: over 2 years ago
- Author title: Numbers Intelligence using Science and Stories




## Related Product
[Autotask](https://www.g2.com/products/autotask/reviews)

## Related Category
[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)

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