What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?

Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right time. This flexibility empowers agents with a better work-life balance and increases employee retention. The new Verint TimeFlex Bot empowers employees to make unlimited, autonomous schedule changes without impacting service goals. With Verint WFM, you can generate increased productivity and satisfaction without sacrificing customer experience or operational efficiencies. Visit www.verint.com to learn more.