What are credits and why do I need them?

Service credits are the currency used across ArcGIS and are used for specific transactions and types of storage such as storing features, performing analytics, and using premium content. Any ArcGIS software including Business Analyst that interacts with ArcGIS Online can use credits. In the Business Analyst web app, service credits are used for specific actions such as running PDF and Excel reports, exporting infographics in PDF or Dynamic HTML format, exporting analysis results, and more. Some actions do not use credits. To learn more about credits, visit https://doc.arcgis.com/en/business-analyst/web/credits.htm.