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Timer?

Does Jira Service Desk have the capability to start and stop a service ticket to meet SLA requirements?
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Shane H.
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Challenging paradigms helping you realise true business improvement and transformation.
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Yes it's based on work flow status, if your looking to do time sheet / manual stop start based on actual work you can use Tempo Time plugin. But for SLA reporting the inbuilt functionality is great.
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Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Reshape w
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