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Real-time Reporting

What real-time reporting do you offer?
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Both Pro and Enterprise Dialpad Support plans offer real-time dashboard with metrics for inbound vs outbound calls (compared to last 7 days), agent metrics, average wait time, etc. Additionally, Enterprise plans include Admin and Reporting APIs.
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Dialpad Ai Contact Center equips teams with a real-time, Ai-powered platform that empowers agents, monitors customer delight, and simplifies coaching. With Dialpad Ai Contact Center, you can: - Surf
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